Phlebotomist, Multisite

St. Luke's University Health Network

. Provide patient-centered registration, laboratory, and diagnostic services in Patient Service Center settings .

Posted 10/12/2026full-timeOrwigsburg • Pennsylvania • United StatesMid-LevelSeniorWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in patient-centered registration, specimen collection, and laboratory workflows, with proficiency in using Epic and EHR systems. Maintains compliance with safety and regulatory standards while providing exceptional customer service in a dynamic healthcare environment.

Highest-signal resume keywords

Phlebotomy Program Completion CertificateVenipuncture ExperienceEpic EHR ProficiencySpecimen Collection and HandlingCustomer Service Skills

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

VenipunctureSpecimen CollectionLaboratory Order VerificationEHR DocumentationOutpatient EKGsData EntryPatient Identification PracticesKiosk Registration WorkflowsRegistration ToolsBiological Material Handling

Soft Skills

Strong Customer Service SkillsCommunication SkillsReliability

Tools & Technologies

EpicEHR SystemsCentrifugesEKG EquipmentLaboratory Applications

Certifications & Qualifications

Phlebotomy Program Completion Certificate

Industry Keywords

Patient Service CenterSpecimen ProcessingRegulatory ComplianceInfection PreventionPatient Registration

About the role

Key responsibilities & impact

Provide patient-centered registration, laboratory, and diagnostic services in Patient Service Center settings
Interpret laboratory orders, verify patient identity and test requirements, and complete order verification
Transcribe non-SLUHN laboratory orders into the St. Luke's EHR system
Assist patients with kiosk registration and complete Epic registration workflows
Contact providers, financial representatives, and insurance companies to obtain referrals, pre-certifications, and registration information
Verify insurance or self-pay eligibility and collect applicable payments, co-pays, and deductibles
Complete required patient notification and signature workflows
Collect blood specimens through venipuncture, capillary collection, and heel sticks across all age groups
Collect approved non-blood specimens, including throat and nasal swabs
Perform outpatient EKGs, including patient preparation, lead placement, image acquisition, quality review, troubleshooting, and Epic routing
Process, prepare, label, package, track, store, and transport specimens to the core laboratory
Complete accurate and timely EHR documentation
Operate and maintain centrifuges, EKG equipment, kiosks, and related technology
Maintain site cleanliness and manage supply inventory
Communicate with patients, scheduling, laboratory leadership, registration teams, couriers, cardiology, and processing areas
Travel between Patient Service Center locations as needed for staffing, service, EKG coverage, specimen collection, or emergencies
Maintain required competencies, training, documentation, safety, infection prevention, and regulatory compliance

Requirements

What you’ll need

High school diploma or equivalent required
Phlebotomy program completion certificate or documented competency through a recognized training program required
Minimum of 100 successful venipunctures
Basic computer skills
Ability to use Epic or other electronic health record systems, registration tools, kiosk workflows, and related laboratory applications
Strong customer service skills
Reliable transportation to arrive at work locations as scheduled
One year of phlebotomy experience preferred
Experience with outpatient laboratory workflows, patient service center operations, specimen collection, specimen handling, processing, registration, and patient identification practices preferred
Experience using Epic or another electronic health record, registration, or laboratory information system preferred
Ability to complete continuous keyboarding and data entry
Ability to perform required physical activities, lifting, carrying, pushing, and pulling
Ability to operate a car for travel to assigned locations
Ability to work with biological materials and use appropriate personal protective equipment

Benefits

Comp & perks

Full-time employment
Day-shift schedule
Work across Orwigsburg Campus and Palmerton Outpatient Lab
Training and maintenance of required competencies
Equal Opportunity Employer