Partner Training & Engagement Lead

St. Mary's Food Bank

. Assess partner and internal training needs using agency feedback, performance data, program requirements, and strategic priorities.

Posted 11/11/2026full-timePhoenix • Arizona • United StatesSenior💰 $58,000 per yearWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in training needs assessment, instructional design, and program coordination, with a strong focus on developing and facilitating effective training programs and events. Proficient in managing Learning Management Systems and enhancing training accessibility and engagement.

Highest-signal resume keywords

Training FacilitationInstructional DesignEvent CoordinationLearning Management System AdministrationBilingual in English and Spanish

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Training Needs AssessmentInstructional Material DevelopmentProject ManagementData AnalysisContent DevelopmentTrain-the-Trainer Program DevelopmentMicrosoft Office ProficiencyVirtual Meeting Platforms Proficiency

Soft Skills

Relationship BuildingOrganizationCommunication

Tools & Technologies

Learning Management SystemDigital Training Library

Industry Keywords

Nonprofit ManagementFood DistributionProfessional DevelopmentPeer-Learning Opportunities

About the role

Key responsibilities & impact

Assess partner and internal training needs using agency feedback, performance data, program requirements, and strategic priorities.
Develop, standardize, and maintain agency onboarding, program-specific training, and continuing education content.
Create facilitator guides, presentations, manuals, job aids, videos, and e-learning modules with subject matter experts.
Keep training resources current with applicable policies, procedures, and regulatory requirements.
Coordinate external training partnerships and professional development opportunities.
Lead research, selection, implementation, and administration of a centralized Learning Management System.
Organize online learning pathways for onboarding, required program training, and professional development.
Track training enrollment, participation, completion, and effectiveness; improve platform accessibility and usability.
Maintain a current digital training and resource library.
Design and implement a train-the-trainer model for internal staff.
Coordinate trainer orientation, refresher sessions, content updates, and quality reviews.
Lead regional collaboration meetings across the service territory.
Lead the annual Partner Conference, including agendas, speakers, learning sessions, registration, logistics, and evaluation.
Plan and facilitate online partner meetups, peer-learning opportunities, and networking events.
Establish measures for training participation, completion, knowledge gains, and partner engagement.
Collect and analyze feedback from trainings, meetings, tours, and events.
Report results and recommendations to department leadership and continuously improve programs.
Coordinate cross-functional projects and interact with leaders, employees, agency representatives, community members, volunteers, vendors, and other stakeholders.

Requirements

What you’ll need

Bachelor’s degree in education, training and development, communications, nonprofit management, or related field; equivalent relevant experience may be considered.
Three or more years of experience in training, instructional design, program coordination, partner engagement, event planning, or a related field.
Strong training facilitation, presentation, writing, and instructional material development skills.
Strong event coordination, project management, organization, and relationship-building skills.
Proficiency in Microsoft Office and virtual meeting platforms.
Ability to work independently and across departments.
Experience implementing or administering an LMS and developing train-the-trainer programs preferred.
Experience planning conferences, workshops, or community networking events preferred.
Previous nonprofit or food distribution experience preferred.
Bilingual in English and Spanish preferred.
Requires travel to partner agencies and events throughout the service territory; occasional out-of-state travel may be required.
May be required to lift up to 30 pounds.

Benefits

Comp & perks

Competitive Pay
401(k) Retirement Savings Plan with a generous employer match
Employee Referral Bonus Program
Tuition Assistance
An employee-only medical plan at no cost to you
4 low-cost employee-only, spouse and/or family member medical plans
Vision and Dental coverage
Health Savings Account generously funded by the employer
Flexible Spending Account options
Short- and Long-Term Disability, Life and Accidental Death & Accident Insurance at no cost to you
Employee Assistance and Wellness Programs
Optional Pet Insurance
Legal Shield Identity Theft offering
15 PTO days, accrued bi-weekly, that increases with length of service
40 hours of Personal/Sick time
8 Company Paid Holidays