St. Mary's Food Bank

Affiliate Manager

• Assess partner and internal training needs using agency feedback, performance data, program requirements, and strategic priorities.
• Develop, standardize, and maintain agency onboarding, program-specific training, and continuing education content.
• Create facilitator guides, presentations, manuals, job aids, videos, and e-learning modules with subject matter experts.
• Keep training resources current with applicable policies, procedures, and regulatory requirements.
• Coordinate external training partnerships and professional development opportunities.
• Lead research, selection, implementation, and administration of a centralized Learning Management System.
• Organize online learning pathways for onboarding, required program training, and professional development.
• Track training enrollment, participation, completion, and effectiveness; improve platform accessibility and usability.
• Maintain a current digital training and resource library.
• Design and implement a train-the-trainer model for internal staff.
• Coordinate trainer orientation, refresher sessions, content updates, and quality reviews.
• Lead regional collaboration meetings across the service territory.
• Lead the annual Partner Conference, including agendas, speakers, learning sessions, registration, logistics, and evaluation.
• Plan and facilitate online partner meetups, peer-learning opportunities, and networking events.
• Establish measures for training participation, completion, knowledge gains, and partner engagement.
• Collect and analyze feedback from trainings, meetings, tours, and events.
• Report results and recommendations to department leadership and continuously improve programs.
• Coordinate cross-functional projects and interact with leaders, employees, agency representatives, community members, volunteers, vendors, and other stakeholders.

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Partner Training & Engagement Lead