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Care Coordinator – Care at Home
St Vincent's Health Australia. Coordinate patient journeys including referrals, eligibility screening, onboarding and service navigation .
Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in patient care coordination, clinical management, and digital health technologies, ensuring effective service delivery and positive client outcomes. Strong ability to collaborate with healthcare professionals and manage competing demands within the Australian healthcare system.
Highest-signal resume keywords
Nursing QualificationsAHPRA RegistrationClinical Management SkillsDigital Health TechnologiesCare Coordination
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Patient Care CoordinationClinical DocumentationAssessment SkillsDischarge PlanningService NavigationQuality Improvement InitiativesData Systems ManagementReferral ManagementEligibility ScreeningProgram Evaluation
Soft Skills
Excellent CommunicationRelationship ManagementOrganisational SkillsAdaptabilityCollaboration
Tools & Technologies
Virtual Care TechnologiesDigital Care SystemsHealthcare Technologies
Certifications & Qualifications
AHPRA Registration
Industry Keywords
Australian Healthcare SystemPrivate Health InsuranceCommunity ServicesAcute Healthcare Setting
About the role
Key responsibilities & impact- Coordinate patient journeys including referrals, eligibility screening, onboarding and service navigation
- Provide direct client care coordination and support the management of clinical escalations
- Manage program enquiries and referrals, assessing client eligibility and suitability
- Monitor patient care plans and support service delivery through digital health platforms
- Act as a subject matter expert and superuser for virtual care technologies and digital care systems
- Collaborate with healthcare professionals, service providers and stakeholders to deliver integrated care
- Coordinate subcontracted services to ensure continuity of care and positive client outcomes
- Maintain accurate clinical documentation, records, reporting and activity data
- Participate in quality improvement initiatives, service development activities and program evaluation
- Work autonomously while supporting national program objectives and operational excellence
Requirements
What you’ll need- Relevant tertiary qualifications in Nursing
- Current AHPRA registration or membership of an appropriate professional association
- Minimum five (5) years' experience in an acute, community or relevant healthcare setting
- Strong assessment, clinical management and care coordination skills
- Experience with discharge planning and liaison with healthcare providers and community services
- Ability and willingness to work within a virtually enabled model of care
- Excellent communication and relationship management skills across patients, families, carers and healthcare stakeholders
- Strong organisational skills with the ability to prioritise, adapt and manage competing demands
- Digital literacy and confidence using healthcare technologies and data systems
- A positive, flexible and collaborative approach to work
- Knowledge of the Australian healthcare system and private health insurance environment will be highly regarded
- Satisfactory pre-employment checks, including professional registration verification, immunisation requirements and relevant probity screening
Benefits
Comp & perks- Superannuation
- Generous salary packaging benefits, including meal entertainment packaging
- Ongoing professional development, mentoring and education opportunities
- Career pathways across the national health network
- Discounted gym memberships
- Employee Assistance Program (EAP)
- Wellbeing initiatives and employee benefits
- Paid volunteering opportunities
- Community giving initiatives
- Flexible location options across Sydney, Melbourne or Brisbane