Senior Manager, Revenue Operations

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. Lead and optimize revenue-generating processes, reporting, and systems .

Posted 9/17/2026full-timeRemote • United StatesSeniorWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in Revenue Operations, including Sales Operations management, performance analytics, and CRM administration. Proficient in Salesforce, BI tools, and data architecture, with a strong focus on customer experience metrics and team leadership.

Highest-signal resume keywords

Revenue Operations ManagementSalesforce ExpertisePerformance AnalyticsTeam LeadershipB2B SaaS Knowledge

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Sales OperationsPerformance AnalyticsSales ForecastingPipeline ManagementQuota ManagementCustomer RetentionData ArchitectureAnalytical SkillsProject ManagementProblem-Solving

Soft Skills

Interpersonal SkillsCommunication SkillsPresentation SkillsTeamworkCollaboration

Tools & Technologies

SalesforceZuora CPQZoomInfoLean DataGongPowerBIMarketing Automation

Industry Keywords

B2B SaaSAdtechCustomer ExperienceRevenue GenerationChurn RateNet Revenue Retention

About the role

Key responsibilities & impact

Lead and optimize revenue-generating processes, reporting, and systems
Oversee Sales Operations, performance analytics, sales forecasting, business requirements, and day-to-day CRM support and administration
Manage a team of revenue operations analysts and help evolve the Customer Experience Operations function
Maintain processes for sales and renewals forecasting, pipeline management, and deal review cadences
Oversee territory management, account assignments, and opportunity tracking
Support sales opportunity management and quote creation; partner with Marketing on lead flows
Define and manage quotas aligned with revenue targets and market potential
Support customer retention and upsell processes
Monitor customer experience metrics including churn rate, net revenue retention, and customer satisfaction
Collaborate on handoffs, onboarding, and lifecycle management
Maintain dashboards and reporting across Sales, Customer Experience, and Demand Generation
Analyze performance trends and provide actionable recommendations to leadership
Run weekly business review cadences and report on pipeline, forecast, conversion, bookings, retention, and risks
Maintain accurate, high-quality data
Define Salesforce and related-system business requirements
Ensure accurate information transfer to Zuora, marketing automation, and PowerBI
Lead, manage, and develop a high-performing Revenue Operations analyst team
Partner with Sales, Customer Experience, Marketing, Finance, and Product
Provide operational support and troubleshoot first-tier technical and process questions

Requirements

What you’ll need

8+ years experience in revenue operations, sales operations, or a related field; with at least 3 years in a people leadership role
Advanced knowledge of Salesforce and other revenue tools, including Zuora CPQ, ZoomInfo, Lean Data, and Gong
Experience with BI tools (PowerBI preferred) and design of executive and operational dashboards
Familiarity with Salesforce integration
Understanding of bidirectional integrations and data architecture
Solid knowledge of B2B SaaS/Adtech business models
Strong analytical ability and ability to manage multiple priorities in a fast-paced and changing entrepreneurial environment
Excellent problem-solving, project management, and organizational skills
Excellent interpersonal, communication, and presentation skills
Teamwork oriented, highly collaborative and hands-on in approach

Benefits

Comp & perks

Competitive Base Salary
Generous paid vacation
Generous parental leave, family care leave, and unlimited sick days
Industry-leading health benefits applicable per country of residence for all full-time employees
Company-paid Life Insurance
Home Internet stipend
Professional allocation for your growth and development
One-time allowance to assist with your home office setup
Company-paid access to Calm, Prosus Academy and Overdrive