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Account Manager
StackAdapt. Act as the main point of contact for a portfolio of clients across a wide range of verticals .
Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in managing client relationships and delivering service excellence while optimizing advertising campaigns through the StackAdapt platform and other DSPs. Proven ability to analyze performance metrics and provide strategic recommendations to enhance campaign effectiveness and client retention.
Highest-signal resume keywords
Real Time Bidding ExpertiseStackAdapt Platform ProficiencyClient Relationship ManagementCampaign OptimizationDigital Advertising Trends Familiarity
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Programmatic AdvertisingCampaign ManagementGoogle AdWordsFacebook AdsThird-Party Tag ImplementationPixel CreationData AnalysisKPI ReportingUpselling StrategiesComplex Database Management
Soft Skills
Strategic Thought LeadershipCommunication SkillsCollaborationClient Retention FocusPresentation Skills
Tools & Technologies
StackAdapt DSPAdvertising Campaign ToolsReporting ToolsAnalytics Platforms
Industry Keywords
Digital AdvertisingAd NetworkClient ServiceCampaign ROIAccount Expansion
About the role
Key responsibilities & impact- Act as the main point of contact for a portfolio of clients across a wide range of verticals
- Design unique campaign strategies within the StackAdapt platform
- Provide regular reporting on campaign goals and strategic solutions and optimizations to meet KPIs
- Set up and traffic advertising campaigns on the StackAdapt DSP, including third-party tag implementation and pixel creation/troubleshooting
- Identify upselling opportunities and improve services through tools, procedures, and reports aimed at increasing efficiency
- Optimize campaigns and recommend new opportunities by analyzing campaign performance regularly
- Conduct in-person and virtual meetings, presentations, Quarterly Business Reviews, and training/education
- Provide strategic thought leadership and act as a strategic advisor to clients
- Travel up to 20% of the time
- Collaborate with Account Executives, Client Service support teams, and cross-functional teams to maximize customer campaign ROI
- Manage user adoption, campaign management, client retention, and account expansion opportunities
Requirements
What you’ll need- 3+ years of experience in Real Time Bidding/programmatic expertise (DSP, Ad Network)
- Experience running Google Ad Words, Facebook Ads or campaigns executed through a DSP as a self-serve user
- Proven success in managing client relationships and delivering service excellence
- Focus on retaining accounts and growing revenue
- Ability to grasp and communicate technical concepts and platform-based knowledge
- Familiarity with the latest digital advertising trends and ideas
- Experience working with complex databases is a plus
Benefits
Comp & perks- Highly competitive salary
- Retirement/ 401K/ Pension Savings globally
- Competitive Paid time off packages including birthday's off!
- Access to a comprehensive mental health care program
- Health benefits from day one of employment
- Work from home reimbursements
- Optional global WeWork membership for those who want a change from their home office and hubs in London and Toronto
- Robust training and onboarding program
- Coverage and support of personal development initiatives (conferences, courses, books etc)
- Access to StackAdapt programmatic courses and certifications to support continuous learning
- An awesome parental leave program
- A friendly, welcoming, and supportive culture
- Our social and team events!
- Annual bonuses, commissions, equity awards, and a comprehensive benefits package may be available depending on the role