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RVP, Client Services – Eastern US
StackAdapt. Lead account management for StackAdapt clients across the Eastern US .
Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates strong leadership in account management, driving client satisfaction and revenue growth through effective team management and operational excellence. Possesses deep industry knowledge in advertising and martech, with a focus on delivering exceptional client experiences and achieving ambitious business goals.
Highest-signal resume keywords
People ManagementQuota-Carrying LeadershipClient Experience DeliveryAdvertising Industry KnowledgeData Acumen
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Soft Skills
Team LeadershipCross-Functional CollaborationHigh-Performance Culture BuildingAccountability
Tools & Technologies
SpreadsheetsClient Management Systems
Industry Keywords
Account ManagementMartechRevenue TargetsClient SatisfactionOperational Rigor
About the role
Key responsibilities & impact- Lead account management for StackAdapt clients across the Eastern US
- Scale and retain partnerships with agencies and brands
- Inspire clients to set ambitious business priorities and deepen partnerships with StackAdapt
- Lead a team of 50+ account leads and account managers to deliver revenue through exceptional client experiences
- Define, refine, and expand the service motion while aligning resources to unlock client growth and improve operational rigor
- Drive client satisfaction and product adoption programs to identify and address growth opportunities
- Improve internal cross-functional collaboration to advance company goals and client success
- Build high standards and accountability while achieving and exceeding shared revenue targets with AE stakeholders
- Continue building a high-performance, high-support culture across the Global Client Services team
- Report to the Head of Americas Client Services
Requirements
What you’ll need- Deep experience and passion for people management, with a background leading large organizations with managers as direct reports
- Experience in a quota-carrying role, hitting and exceeding revenue targets as a people leader
- Intense focus on delivering world class client experience founded on strong functional expertise and performance
- Proven track record in advertising and martech, with depth of knowledge in the industry landscape, upcoming challenges, and what being “world class” really means
- Deep data acumen and understanding, including hands-on use of spreadsheets and systems for key decisions
- Experience leading teams of 50+ account leads and account managers
- Commercially oriented, quota-carrying leadership experience
Benefits
Comp & perks- Highly competitive salary
- Retirement/ 401K/ Pension Savings globally
- Competitive Paid time off packages including birthday's off!
- Access to a comprehensive mental health care program
- Health benefits from day one of employment
- Work from home reimbursements
- Optional global WeWork membership for those who want a change from their home office and hubs in London and Toronto
- Robust training and onboarding program
- Coverage and support of personal development initiatives (conferences, courses, books etc)
- Access to StackAdapt programmatic courses and certifications to support continuous learning
- An awesome parental leave program
- A friendly, welcoming, and supportive culture
- Our social and team events!
- Additional compensation may include annual bonuses, commissions, and equity awards