Bilingual Administrative Assistant – Patient Engagement Coordinator

Staffing For Doctors

. Collect insurance details, process patient intake and registration, and verify eligibility and benefits (VOB) .

Posted 10/27/2026full-timeRemote • Nicaragua, Honduras, Ecuador, El Salvador, Guatemala, ColombiaMid-LevelSenior💰 $6 per hourWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates expertise in medical administrative tasks, including patient intake, insurance verification, and data management using Tebra and Mindbody. Strong communication skills and attention to detail are essential for managing patient interactions and maintaining compliance with HIPAA regulations.

Highest-signal resume keywords

Medical Administrative ExperienceInsurance VerificationPatient RegistrationData Entry SkillsHIPAA Knowledge

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Insurance VerificationPatient RegistrationData EntryMedical Record ManagementEligibility VerificationAdministrative SupportAppointment SchedulingDocumentation TrackingOutbound CallingPatient Interaction Management

Soft Skills

Excellent CommunicationProfessional Phone DemeanorAttention to DetailAbility to Work Independently

Tools & Technologies

TebraMindbodyAvexciaOomaPractice Management SystemsEHR Systems

Industry Keywords

U.S.-Based PracticePatient Privacy GuidelinesClinical Administrative DataCash-Pay Workflows

About the role

Key responsibilities & impact

Collect insurance details, process patient intake and registration, and verify eligibility and benefits (VOB)
Enter and update demographic and clinical administrative data in Tebra
Support cash-pay workflows and document tracking in Avexcia
Upload medical records and track missing documentation
Provide administrative support to the billing team during the insurance rollout
Make outbound calls to existing and prospective patients to convert inquiries into bookings
Follow up on incomplete registrations and unconfirmed appointments
Maintain detailed records of patient interactions in the PM system
Direct and escalate clinical questions to medical providers
Answer inbound phone calls using Ooma
Manage, schedule, and reschedule appointments in Mindbody/Legacy
Answer general patient inquiries and route messages to appropriate team members

Requirements

What you’ll need

Strong medical administrative or virtual medical assistant experience at a U.S.-based practice
Familiarity with insurance verification, eligibility checks, patient registration, and practice management (PM)/EHR systems
Experience using Tebra and Mindbody, or comparable systems such as Kareo and eClinicalWorks
Excellent spoken and written English
Professional, warm phone demeanor for outbound calls
Strong data entry skills
High attention to detail
Ability to work independently
Working knowledge of HIPAA rules and standard U.S. patient privacy guidelines
Full-time contractor position, 40 hours per week
Availability Monday through Friday, 8am–5pm CST