Bilingual Dental Insurance & Patient Coordinator – Prosthodontics

Staffing For Doctors

. Verify dental insurance eligibility and benefits, including deductibles, annual maximums, waiting periods, frequency limitations, and coverage percentages .

Posted 11/3/2026full-timeRemote • Brazil, El Salvador, Colombia, Nicaragua, Honduras, Bolivia, GuatemalaJunior💰 $6 per hourWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates expertise in dental insurance verification, including benefits documentation and pre-authorization processes, while ensuring compliance with HIPAA regulations. Bilingual communication skills in English and Spanish enhance patient interactions and scheduling efficiency.

Highest-signal resume keywords

Dental Insurance Verification ExperienceBilingual Communication SkillsHIPAA Compliance KnowledgeOpen Dental ExperienceDental Scheduling Experience

ATS Keywords

Tailor your resume

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills

Dental Benefits DocumentationPre-Authorization HandlingData Entry AccuracyPatient Scheduling ManagementInsurance Eligibility Verification

Soft Skills

Attention to DetailExcellent Communication SkillsProfessional Phone Presence

Tools & Technologies

Open DentalWeave

Certifications & Qualifications

HIPAA Training

Industry Keywords

Prosthodontic Practice ExperiencePeriodontal Practice ExperiencePatient ConfidentialityDental Front Office Experience

About the role

Key responsibilities & impact

Verify dental insurance eligibility and benefits, including deductibles, annual maximums, waiting periods, frequency limitations, and coverage percentages
Contact insurance carriers by phone and portal to clarify benefits and resolve coverage questions
Submit and track pre-authorizations and pre-determinations for prosthodontic and periodontal treatment
Document benefits breakdowns and verification results accurately in Open Dental
Answer inbound calls and make outbound calls in English and Spanish, following office scripts
Schedule new patients, confirm upcoming appointments, and manage the provider schedule
Follow up on cancellations and no-shows to rebook patients and fill open slots
Maintain patient demographics and insurance information in Open Dental and support new patient intake
Use Weave for patient calls, texts, and outreach
Handle patient information with discretion and in full compliance with HIPAA

Requirements

What you’ll need

Minimum of 1 year of dental insurance verification experience in a U.S. dental office; general medical insurance verification does not qualify
Bilingual in English and Spanish with excellent written and verbal communication skills
Fluent, natural spoken English with a clear, professional phone presence required; American accent preferred
Experience documenting dental benefits and handling pre-authorizations / pre-determinations
Dental scheduling experience, including managing cancellations and no-shows
Strong attention to detail, accurate data entry, and ability to follow scripts and procedures consistently
Solid understanding of HIPAA and patient confidentiality
Private, quiet home office with reliable computer, high-speed internet, backup internet and power, and a noise-canceling headset
HIPAA training required for all placements
Open Dental experience preferred
Weave experience preferred
Prosthodontic or periodontal practice experience preferred
Experience in a busy dental front office or specialist scheduling preferred