Bilingual Front Desk Receptionist – English/Armenian

Staffing For Doctors

. Serve as the primary point of contact for a high-volume Family & Internal Medicine practice .

Posted 11/6/2026full-timeRemote • Armenia, LebanonJunior💰 $6 per hourWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in managing patient interactions and administrative workflows within a Family & Internal Medicine practice, utilizing EHR systems and Microsoft Office tools. Proficient in insurance verification and prior authorization processes, ensuring efficient patient care and documentation.

Highest-signal resume keywords

Bilingual Communication SkillsEHR System ManagementInsurance Verification ExperienceMicrosoft Office ProficiencyHigh-Volume Call Management

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Patient Appointment CoordinationPrescription Refill ProcessingInsurance Prior AuthorizationAdministrative Workflow ManagementHigh-Volume Phone Management

Soft Skills

Written CommunicationVerbal Communication

Tools & Technologies

Electronic Health Record (EHR) SoftwareMicrosoft ExcelMicrosoft Word

Industry Keywords

Family MedicineInternal MedicineMedical AssistantFront Desk Operations

About the role

Key responsibilities & impact

Serve as the primary point of contact for a high-volume Family & Internal Medicine practice
Manage approximately 500–1,000 inbound and outbound calls per week
Coordinate and manage patient appointments within the Electronic Health Record (EHR) system
Verify patient insurance coverage and process prior authorizations
Handle prescription refill requests according to practice protocols
Assist with daily administrative workflows
Use EHR software and Microsoft Office tools, including Excel and Word, to maintain patient records and documentation

Requirements

What you’ll need

Superior written and verbal communication skills in both English and Armenian (strictly required)
1–2 years of hands-on experience in General, Family, or Internal Medicine, ideally in a Front Desk or Medical Assistant capacity
Strong administrative experience in other medical specialties may also be considered
Proven experience handling insurance verifications, prior authorizations, prescription refill workflows, and high-volume phone management
Proficiency in Microsoft Office Suite, specifically Excel
Availability for a full-time contractor schedule of 40 hours per week, Monday through Friday, 8AM–5PM PST