Bilingual Front Desk Receptionist – Plastic Surgery

Staffing For Doctors

. Handle all inbound and outbound patient communications with clear, professional phone etiquette .

Posted 11/3/2026full-timeRemote • Nicaragua, Honduras, Ecuador, Guatemala, El Salvador, ColombiaMid-LevelSenior💰 $6 per hourWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates expertise in patient communications, insurance verification, and appointment coordination while providing exceptional front-office administrative support. Proficient in managing clinical logs and utilizing Office Ally for efficient operations in a specialty practice.

Highest-signal resume keywords

Fluency In English And SpanishInsurance VerificationOffice Ally ProficiencyOrganizational SkillsPatient-Service Standards

ATS Keywords

Tailor your resume

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills

Insurance VerificationPatient SchedulingPre-AuthorizationMedical Records ManagementClinical Log Maintenance

Soft Skills

Phone EtiquetteOrganizational SkillsProfessional Communication

Tools & Technologies

Office Ally

Industry Keywords

Patient CommunicationsFront-Office SupportSpecialty Practice

About the role

Key responsibilities & impact

Handle all inbound and outbound patient communications with clear, professional phone etiquette
Perform insurance verification and pre-authorization to confirm patient eligibility and coverage details prior to visits
Manage patient scheduling, consultation calendars, and appointment coordination
Utilize Office Ally to process patient check-ins, update medical records, and maintain clinical logs
Provide comprehensive front-office administrative support to maintain smooth daily operations

Requirements

What you’ll need

Full fluency in English and Spanish (verbal and written) is required
Prior experience verifying health insurance benefits and eligibility is required
Direct hands-on experience using Office Ally is strongly preferred
Excellent organizational skills, phone etiquette, and patient-service standards suitable for a specialty practice
Must be available full-time, Monday through Friday, 8:00 AM to 5:00 PM, PST
Full-time contractor position, 40 hours per week