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Bilingual Medical Front Desk Specialist – Women's Wellness
Staffing For Doctors. Answer and manage approximately 100 inbound calls per day via ConnectUC .
Posted 10/3/2026full-timeRemote • Nicaragua, Honduras, Ecuador, Guatemala, El Salvador, ColombiaMid-LevelSenior💰 $6 per hourWebsite
Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in managing patient communications and administrative tasks, including Verification of Benefits and prior authorizations, while providing exceptional bilingual support in English and Spanish.
Highest-signal resume keywords
Bilingual In English And SpanishVerification Of Benefits (VOB)Prior Authorization ExperienceAthenaHealth EMRConnectUC
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Verification Of Benefits (VOB)Prior AuthorizationPatient SchedulingInbound Call ManagementAdministrative Support
Soft Skills
Excellent Communication SkillsStrong Multi-Tasking Abilities
Tools & Technologies
AthenaHealth EMRConnectUC
Industry Keywords
Medical ReceptionistPatient InquiriesVoIP Phone Systems
Tech Stack
Tools & technologiesVoIP
About the role
Key responsibilities & impact- Answer and manage approximately 100 inbound calls per day via ConnectUC
- Schedule patient appointments
- Handle patient callbacks promptly and professionally
- Perform Verification of Benefits (VOB)
- Submit prior authorizations using AthenaHealth EMR
- Provide general front-desk administrative support
- Assist with patient inquiries
Requirements
What you’ll need- Fully bilingual in English and Spanish (required)
- Prior experience as a medical receptionist
- Hands-on experience with Verification of Benefits (VOB)
- Hands-on prior authorization experience
- Familiarity with AthenaHealth EMR and ConnectUC (or similar VoIP phone systems) strongly preferred
- Excellent communication skills
- Strong multi-tasking abilities
- Commitment to maintaining phone coverage during operating hours
- Ability to work full-time, 40 hours per week, Monday through Friday, 8 am to 5 pm EST