Bilingual Orthodontic Treatment Coordinator

Staffing For Doctors

. Proactively contact inbound inquiries and conduct high-volume outbound follow-ups via phone, text, and email .

Posted 10/14/2026full-timeRemote • Nicaragua, Honduras, Ecuador, El Salvador, Guatemala, ColombiaJuniorMid-LevelWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in orthodontic treatment coordination, including lead conversion, patient onboarding, and insurance verification, while maintaining compliance with HIPAA standards. Bilingual proficiency in English and Spanish enhances communication with diverse patient populations.

Highest-signal resume keywords

Orthodontic Treatment CoordinationBilingual Proficiency in English and SpanishCRM Software ProficiencyLead-to-Consultation ConversionOrthodontic Insurance Verification

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Lead ConversionPatient OnboardingInsurance VerificationPayment StructuresSales Performance MetricsCommunication History TrackingHigh-Volume Outbound Follow-UpsFlexible Payment PlansSchedulingAdministrative Tasks

Soft Skills

Self-MotivatedHighly OrganizedOutgoingArticulateEnthusiastic Phone Presence

Tools & Technologies

CRM Software

Industry Keywords

HIPAA ComplianceOrthodontic Treatment OptionsPatient FinancingConsultation SchedulingRemote Work Environment

About the role

Key responsibilities & impact

Proactively contact inbound inquiries and conduct high-volume outbound follow-ups via phone, text, and email
Convert leads into scheduled new-patient consultations
Explain orthodontic treatment options, insurance benefits, co-pays, and flexible payment or financing plans in English and Spanish
Maintain accurate patient records and lead stages in the CRM
Track communication history and ensure timely follow-up
Meet or exceed monthly conversion targets
Present measurable sales performance metrics
Support scheduling, patient onboarding, and administrative tasks
Maintain compliance with HIPAA and practice standards in a remote work environment

Requirements

What you’ll need

Minimum 2+ years of hands-on experience specifically as an Orthodontic Treatment Coordinator
Native or fluent bilingual proficiency in English and Spanish (verbal and written)
Ability to discuss complex clinical and financial terms accurately in English and Spanish
Proven track record of high lead-to-consultation conversion rates
Comfort discussing past sales performance
Hands-on experience using CRM software for pipeline and lead management
Strong working knowledge of orthodontic insurance verification
Strong working knowledge of third-party patient financing and payment structures
Self-motivated, highly organized, outgoing, and articulate
Enthusiastic phone presence suited for an independent, remote environment
Full-time contractor position requiring 40 hours per week
Availability Monday through Friday, 9:30 AM–6:30 PM PST