Bilingual Paralegal, Employment Law – Intake Specialist

Staffing For Doctors

. Answer inbound calls, web leads, and text inquiries from potential clients using the firm’s screening scripts .

Posted 10/10/2026full-timeRemote • Colombia, El Salvador, Guatemala, Honduras, Nicaragua, BoliviaJuniorWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates expertise in legal intake processes, case management, and client communication, with a strong emphasis on bilingual fluency in English and Spanish. Proficient in drafting legal documents and maintaining confidentiality in compliance with legal standards.

Highest-signal resume keywords

Bilingual Fluency In English And SpanishLegal Case Management ExperienceDrafting Legal DocumentsClient Communication SkillsUnderstanding Of Confidentiality And HIPAA

ATS Keywords

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Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills

Intake Process ManagementPreliminary Case EvaluationsDemand Letter DraftingCase Chronology OrganizationStatute Of Limitations Knowledge

Soft Skills

Calm Phone PresenceCompassionate CommunicationProfessionalism

Tools & Technologies

ClioMyCaseFilevineLawmaticsE-Signature Platforms

Industry Keywords

Employment LawPersonal InjuryPlaintiff-Side LitigationAttorney-Client PrivilegeHIPAA/PII Protection

About the role

Key responsibilities & impact

Answer inbound calls, web leads, and text inquiries from potential clients using the firm’s screening scripts
Collect detailed case information regarding employers, employment dates, termination reasons, pay issues, and protected class/activity indicators, documenting all data clearly in the CRM
Perform preliminary case evaluations, including statute of limitations, employer size, and at-will versus contract status
Flag high-priority leads to the attorney on the same day
Send and track retainer agreements and intake forms via e-signature platforms
Schedule consultations and maintain the attorney’s calendar
Organize client documents and build case chronologies
Follow up with clients for additional records
Draft initial demand letters and administrative agency filings for EEOC, CRD, and DLSE using established templates

Requirements

What you’ll need

1+ years of direct experience in a U.S. law firm as an Intake Specialist or Paralegal (preference for employment law, personal injury, or plaintiff-side litigation)
Exceptional bilingual fluency in English and Spanish with an American accent preference
Calm, compassionate, and professional phone presence
Strong written English capabilities; summaries and notes must be clear, complete, and structured enough for attorney evaluation without follow-up calls
Hands-on experience with legal case management platforms (Clio, MyCase, Filevine, Lawmatics, or similar) and e-signature tools
Clear understanding of confidentiality, HIPAA/PII protection, and attorney-client privilege
Full-Time schedule: 40 hours/week, Monday–Friday
100% remote location
Noise-canceling headset, high-speed internet, and power/internet backup systems