Bilingual Patient Scheduling Coordinator – Cardiology

Staffing For Doctors

. Review upcoming schedules and conduct outbound appointment confirmation calls .

Posted 10/7/2026full-timeRemote • Nicaragua, Honduras, Ecuador, El Salvador, Guatemala, ColombiaMid-LevelSenior💰 $6 per hourWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in managing patient scheduling and communication within a Cardiology practice, utilizing Epic EHR for accurate documentation and follow-up. Proficient in engaging with older patient populations and executing multi-channel outreach to ensure appointment compliance.

Highest-signal resume keywords

Epic EHR ExperiencePatient ReactivationHigh-Volume SchedulingCommunication With Older PatientsMedical Receptionist Duties

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Appointment SchedulingRecord UpdatingPatient DocumentationMulti-Channel OutreachFollow-Up Management

Soft Skills

Effective CommunicationProblem SolvingCustomer Service

Industry Keywords

Cardiology Practice WorkflowsPatient TouchpointsEMR DocumentationAppointment Confirmation CallsPatient Concerns Escalation

About the role

Key responsibilities & impact

Review upcoming schedules and conduct outbound appointment confirmation calls
Process reschedules and cancellations
Update records in Epic and document patient touchpoints
Escalate urgent patient concerns to the clinical team
Identify, track, and contact overdue, cancelled, and no-show patients lacking follow-up appointments
Execute multi-channel outreach attempts and maintain detailed follow-up lists in Epic
Persist until appointments are secured or records are closed out
Manage incoming phone lines as needed
Schedule and reschedule visits
Resolve routine appointment queries
Route clinical messages appropriately
Accurately document all interactions within the EMR

Requirements

What you’ll need

Fluency in English
Hands-on experience with Epic EHR and Cardiology practice workflows
Direct experience communicating with older patient populations
Background in patient reactivation, high-volume scheduling, or medical receptionist duties
Full-time contractor position requiring 40 hours per week
Availability Monday through Friday, 8:00am–5:00pm M–F