Bilingual Personal Injury Case Manager

Staffing For Doctors

. Manage personal injury cases and coordinate case-related activities from intake through ongoing treatment .

Posted 10/2/2026full-timeRemote • Nicaragua, El Salvador, Colombia, Peru, Honduras, GuatemalaJuniorMid-LevelWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates expertise in managing personal injury cases, including medical records retrieval, insurance claims processing, and treatment coordination. Proficient in maintaining accurate case documentation and effectively communicating with clients, medical providers, and insurance companies.

Highest-signal resume keywords

Personal Injury Case ManagementMedical Records RetrievalInsurance Claims ProcessingMedical Treatment CoordinationBilingual English/Spanish

ATS Keywords

Tailor your resume

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills

Case ManagementMedical LiensProperty Damage ClaimsDocumentation ManagementClient Communication

Soft Skills

Strong Attention to DetailHighly OrganizedEffective Communication

Tools & Technologies

Filevine

Industry Keywords

California Personal Injury LawMedical Treatment CoordinationInsurance ClaimsPersonal Injury Cases

About the role

Key responsibilities & impact

Manage personal injury cases and coordinate case-related activities from intake through ongoing treatment
Retrieve and organize medical records and documentation
Open and manage insurance claims
Coordinate medical treatment and appointments for personal injury clients
Open and manage medical liens with healthcare providers
Follow up with medical providers regarding treatment, records, bills, and documentation
Handle and coordinate property damage claims
Communicate with clients regarding treatment, appointments, claims, and case-related updates
Communicate with insurance companies, medical providers, and other parties as needed
Maintain accurate and up-to-date case documentation and records
Track case progress, outstanding items, and required follow-ups
Ensure timely follow-up on medical treatment, records, liens, and property damage matters
Work independently and take ownership of assigned cases and tasks
Coordinate medical treatment and follow up with providers and clients
Open and manage medical liens and related documentation
Handle property damage and insurance claim matters while tracking case progress

Requirements

What you’ll need

Minimum 2 years of experience working specifically as a Personal Injury Case Manager
Minimum 2 years supporting a California-based personal injury law firm in a similar Case Manager capacity
Strong understanding of personal injury case management processes
Hands-on experience with medical records retrieval, opening insurance claims, medical treatment coordination, medical liens, and property damage claims
Strong written and verbal English communication skills
Highly organized with strong attention to detail
Ability to manage multiple cases, deadlines, and follow-ups simultaneously
Comfortable communicating directly with clients, medical providers, and insurance companies
Bilingual English/Spanish preferred; strong English-only candidates will also be considered
Experience using Filevine preferred
Previous experience managing California personal injury cases preferred
Experience coordinating treatment and medical providers for PI clients preferred
Familiarity with medical lien processes and property damage claims preferred
Experience working remotely with a U.S.-based law firm preferred

Benefits

Comp & perks

Full-time employment, 40 hours per week
Remote work
Monday–Friday schedule, 8:00 AM–5:00 PM PST