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Chiropractic Virtual Assistant, Front Desk Coordinator – ChiroTouch EMR
Staffing For Doctors. Manage a high volume of inbound and outbound calls using the Intermedia VOIP phone system .
Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates hands-on proficiency with ChiroTouch EMR and effective management of high call volumes in a medical setting, ensuring accurate patient documentation and scheduling. Exhibits strong multitasking abilities and attention to detail while providing exceptional patient support.
Highest-signal resume keywords
ChiroTouch EMR ProficiencyHigh Call Volume ManagementIntermedia VOIP ExperienceProfessional Spoken EnglishMultitasking Ability
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Soft Skills
Attention To DetailClear Communication
Tools & Technologies
Intermedia VOIPChiroTouch EMR
Industry Keywords
Chiropractic PracticesPhysical TherapyMedical Administrative TasksPatient SchedulingAppointment Logistics
Tech Stack
Tools & technologiesCloudVoIP
About the role
Key responsibilities & impact- Manage a high volume of inbound and outbound calls using the Intermedia VOIP phone system
- Answer patient questions, schedule care plans, confirm visits, and manage reschedules
- Perform proactive appointment reminder calls to minimize no-shows and keep clinic calendars full
- Maintain accurate, up-to-date patient records, intake forms, and schedules within ChiroTouch EMR
- Perform general medical administrative tasks, including document organization, digital fax handling, and messaging
- Route patient inquiries, clinical notes, or care plan questions to providers in a timely manner
- Support chiropractic patients regarding appointment logistics, practice policies, and intake requirements
- Document every phone call, patient request, and calendar modification accurately in real time
Requirements
What you’ll need- Hands-on proficiency and recent experience using ChiroTouch EMR
- Strong, proven background managing high call volumes in a medical setting
- Exceptionally clear, professional spoken English
- Prior background working in chiropractic practices or physical therapy/rehabilitation clinics
- Experience using Intermedia VOIP or similar cloud-based phone platforms
- Strong multitasking ability
- High attention to detail
- Comfort managing administrative tasks between calls