Front Desk Medical Receptionist – Family Medicine

Staffing For Doctors

. Handle inbound and outbound calls via Intermedia Unite / UNITE VoIP .

Posted 10/26/2026full-timeRemote • PhilippinesJuniorMid-Level💰 $6 per hourWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in managing patient communications and appointments within a clinical setting, utilizing AthenaHealth EMR and understanding Family Medicine procedures and coding. Proven ability to provide patient assistance and verification of benefits for Medicare and commercial plans.

Highest-signal resume keywords

AthenaHealth EMR ExperiencePatient Appointment CoordinationVerification Of BenefitsFamiliarity With CPT/ICD-10 CodesRemote Medical Virtual Assistant Experience

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Patient AssistanceAppointment ManagementVerification Of Benefits ProceduresCPT Codes FamiliarityICD-10 Codes Familiarity

Soft Skills

Communication SkillsOrganizational SkillsCommitment To Coverage

Tools & Technologies

Intermedia UniteUNITE VoIPAthenaHealth EMR

Industry Keywords

Family MedicineMedicareMedicare AdvantageOutpatient ClinicClinical Setting

Tech Stack

Tools & technologies

VoIP

About the role

Key responsibilities & impact

Handle inbound and outbound calls via Intermedia Unite / UNITE VoIP
Provide patient assistance and manage clinic communications, especially for elderly Medicare beneficiaries
Coordinate patient appointments, follow-ups, and calendar management in AthenaHealth EMR
Conduct Verification of Benefits before visits for standard Medicare, Medicare Advantage, and commercial plans
Apply familiarity with Family Medicine CPT/ICD-10 codes and visit types for appointment routing and patient intake
Provide uninterrupted coverage during all practice operating hours

Requirements

What you’ll need

Minimum 2+ years of hands-on experience using AthenaHealth in a U.S. clinical setting
At least 2–3 years of experience as a remote Medical Virtual Assistant supporting a U.S. outpatient clinic
Practical familiarity with Family Medicine procedures, CPT codes, and verification of benefits procedures
Ability to commit fully to working all hours that the clinic is open
Full-time contractor position, 40 hours per week
Monday through Friday, 8:30 am to 5 pm EST