Medical Admin Assistant – eCW Experience Required

Staffing For Doctors

. Audit and prepare patient charts before visits .

Posted 9/30/2026full-timeRemote • PhilippinesJuniorMid-LevelWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in eClinicalWorks (eCW) for patient chart management, insurance verification, and administrative support in a medical practice. Maintains HIPAA compliance while providing exceptional patient communication and scheduling assistance.

Highest-signal resume keywords

EClinicalWorks (eCW) ProficiencyPatient Chart PreparationInsurance VerificationAdministrative Support ExperienceHIPAA Compliance

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Chart PreparationPatient IntakeInsurance VerificationBasic Medical TerminologyDocument UploadingTask Queue ManagementSchedulingPhone Coverage

Soft Skills

Clear CommunicationDetail-OrientedCalm Professional ApproachPatient Interaction

Tools & Technologies

EClinicalWorks (eCW)PCMacNoise-Canceling USB Headset

Industry Keywords

HIPAA ComplianceMedical PracticePatient DemographicsClinical Records

About the role

Key responsibilities & impact

Audit and prepare patient charts before visits
Flag missing clinical records and documentation
Route prescription renewal requests to providers and track completion; perform non-clinical administrative routing only
File, categorize, and upload medical documents accurately in eCW
Collect new-patient demographic information and complete pre-visit registration
Verify primary and secondary insurance eligibility, copays, benefits, and Medicare benefits
Provide 1–2 hours of daily phone coverage during the clinic lunch period
Answer inbound patient calls and manage basic scheduling inquiries
Take accurate messages and relay clinical inquiries to providers
Monitor eCW task queues and inboxes
Route clinical messages and track outstanding administrative items
Maintain HIPAA compliance across workflows

Requirements

What you’ll need

Recent, direct hands-on experience using eClinicalWorks (eCW), including proficiency in task queues, chart views, document uploading, and scheduling
Minimum 2+ years of direct administrative support experience for a U.S.-based medical practice
Proven experience in chart preparation, patient intake, insurance verification, and basic medical terminology
Flawless, measured, exceptionally clear spoken English with pristine articulation
Calm, warm, patient, and detail-oriented professional approach
Quiet, HIPAA-compliant home workspace
Reliable PC or Mac computer
High-speed internet
Backup power and internet
Noise-canceling USB headset