Medical Insurance Specialist – Registered Nurse

Staffing For Doctors

. Handle inbound and outbound calls, prompt callbacks for missed inquiries, and persistent follow-up to re-engage inactive or no-show patients .

Posted 10/3/2026full-timeRemote • PhilippinesJuniorMid-Level💰 $6 per hourWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in patient scheduling, insurance verification, and EMR documentation, with a strong focus on building rapport and guiding patients through the appointment process. Proficient in using eClinicalWorks to manage physician calendars and ensure accurate patient interactions.

Highest-signal resume keywords

Registered Nurse (RN) LicenseEClinicalWorks (eCW) ProficiencyU.S. Health Insurance VerificationClinical Nursing ExperiencePatient Scheduling Support

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Patient SchedulingEMR DocumentationInsurance VerificationBenefits BreakdownPhone WorkflowsPrior AuthorizationReferral ManagementClinical NursingPatient Interaction DocumentationPayer Guidelines

Soft Skills

Clear CommunicationProfessional Phone PresenceRapport BuildingPatient EngagementFollow-Up Skills

Certifications & Qualifications

Registered Nurse (RN)Nurse Practitioner (NP)

Industry Keywords

U.S.-Based PracticeHealth InsuranceCommercial PayersAetnaCignaHumanaMedicareWorkers' CompPIPMedical-Legal Contacts

About the role

Key responsibilities & impact

Handle inbound and outbound calls, prompt callbacks for missed inquiries, and persistent follow-up to re-engage inactive or no-show patients
Document every patient interaction thoroughly
Build rapport, address patient hesitations, clarify insurance questions, and guide prospective patients toward confirmed appointments
Verify deductibles, HMO/PPO structures, copays, coinsurance, out-of-pocket maximums, network status, and prior authorization/referral needs across commercial payers, Aetna, Cigna, Humana, Medicare, and Workers' Comp/PIP
Manage physician calendars, confirm and reschedule appointments, and maintain accurate scheduling queues in eClinicalWorks (eCW)
Assist with professional outreach to physician offices, attorneys, and medical-legal contact networks to support patient volume growth

Requirements

What you’ll need

Must be a Registered Nurse (RN), Nurse Practitioner (NP), or hold an equivalent professional nursing degree/license
2+ years of clinical nursing experience
2+ years supporting a U.S.-based practice, including patient scheduling, EMR documentation, phone workflows, and remote physician collaboration
Recent and current hands-on experience using eClinicalWorks (eCW)
Deep understanding of U.S. health insurance verification, benefits breakdown, and payer guidelines
Fluent English with a clear, cheerful, and highly professional phone presence
Available for a full-time contractor schedule of 40 hours per week, Monday through Friday, 8am–5pm EST