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Medical Office Manager – Primary Care
Staffing For Doctors. Map, establish, and document end-to-end back-office systems and standard operating procedures (SOPs) .
Posted 9/26/2026full-timeRemote • Philippines, Nicaragua, Honduras, Ecuador, Guatemala, El SalvadorMid-LevelSenior💰 $6 per hourWebsite
About the role
Key responsibilities & impact- Map, establish, and document end-to-end back-office systems and standard operating procedures (SOPs)
- Configure and manage workflows across Elation, Spruce, and Hint
- Determine proper form routing, patient intake procedures, and electronic signatures across platforms
- Handle prior authorization submissions, appeals, and coverage verifications
- Manage patient communications with patience and clarity
- Assist with intake forms, schedule appointments, handle medical records and referrals
- Coordinate incoming and outgoing faxes
- Set up operational KPIs, manage back-office organization, and streamline daily tasks as the practice grows
Requirements
What you’ll need- Extensive experience in U.S. clinical/medical administrative management
- Proven track record in prior authorization processing and medical records management
- Strong background in building operational processes, SOPs, and tracking metrics/KPIs
- Exceptionally clear spoken English to communicate effectively and patiently with an elderly patient demographic
- Full-time contractor position, 40 hours per week
- Monday through Friday, 8 am to 5 pm PST