Medical Receptionist – Athena Experience Required

Staffing For Doctors

. Manage and respond to high-volume patient portal messages, emails, and routine administrative requests .

Posted 10/17/2026full-timeRemote • PhilippinesMid-LevelSeniorWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates expert-level proficiency in Athenahealth / Athena EHR for managing patient records and administrative workflows, while ensuring HIPAA compliance and effective communication with patients. Capable of handling patient payments, prior authorizations, and referrals in a solo-practice environment.

Highest-signal resume keywords

Athenahealth / Athena EHR ExpertisePatient Payment CollectionPrior Authorization ManagementHIPAA ComplianceU.S. Women's Health Clinic Experience

ATS Keywords

Tailor your resume

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills

Patient Portal ManagementDiagnostic Result TriageChart UpdatesTask Queue ManagementClinical Document UploadsCard-on-File ManagementBalance CollectionsOutbound Referral ManagementPrior Authorization SubmissionAdministrative Workflow Management

Soft Skills

Superior Written CommunicationSuperior Spoken CommunicationSelf-Directed Mindset

Tools & Technologies

Athena PortalHigh-Performance ComputerHigh-Speed InternetBackup Power SolutionsHeadset

Industry Keywords

HIPAA ComplianceOB/GYNWomen's HealthIntegrative HealthPatient Inquiries

About the role

Key responsibilities & impact

Manage and respond to high-volume patient portal messages, emails, and routine administrative requests
Triage incoming diagnostic and lab results and upload reports into patient charts
Process prior authorizations and outbound referrals
Maintain accurate Athena EHR records, including patient check-ins, chart updates, task queues, and clinical document uploads
Process patient payments, manage card-on-file billing systems, send balance statements, and collect outstanding accounts receivable
Serve as the primary administrative contact for patient inquiries, scheduling, and billing questions via Athena portal and email
Provide flexible, high-level administrative and executive support to streamline solo-practice operations
Maintain strict HIPAA compliance

Requirements

What you’ll need

Expert-level, hands-on experience in Athenahealth / Athena EHR; able to step in on Day 1 with zero system training required
Direct prior background supporting a U.S. Women’s Health, OB/GYN, or specialized female integrative health clinic
Strong experience with patient payment collection, credit card processing systems, card-on-file management, and balance collections
Hands-on experience submitting prior authorizations and managing outbound medical referrals
Superior written and spoken English communication skills
Self-directed mindset and ability to manage daily administrative workflows independently for a solo practitioner
Dedicated, quiet, HIPAA-compliant home office
High-performance computer (PC/Mac), high-speed internet, backup power/internet solutions, and a headset