Medical Records & Legal Request Specialist

Staffing For Doctors

. Upload, email, and fax patient medical records and lab reports in response to authorized requests .

Posted 9/22/2026full-timeRemote • PhilippinesMid-LevelSeniorWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates expertise in managing patient medical records and legal requests while ensuring compliance with HIPAA guidelines. Proficient in utilizing various SaaS platforms and maintaining accurate data logs in a fast-paced environment.

Highest-signal resume keywords

HIPAA ComplianceMicrosoft Excel ProficiencyValant Software UsageCoreFax OperationPatient Privacy Laws

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Data TrackingMedical Record ManagementLegal Record ProcessingAuthorization VerificationWorkflow Management

Soft Skills

Professional CommunicationTask ManagementAttention to Detail

Tools & Technologies

ValantCoreFaxHixnyCognito FormsGab VoIP

Industry Keywords

Patient PrivacyLegal NuancesMedical Release FormsHigh-Volume EnvironmentSaaS Platforms

Tech Stack

Tools & technologies

CloudVoIP

About the role

Key responsibilities & impact

Upload, email, and fax patient medical records and lab reports in response to authorized requests
Process legal record requests from law firms, attorneys, and courts
Review HIPAA-compliant authorizations and legal releases to ensure appropriate access
Maintain and update a real-time master intake log in Microsoft Excel
Track request statuses, pending actions, and fulfillment deadlines
Operate Valant to pull patient charts and medical documentation
Use CoreFax to receive and send records
Use Hixny to retrieve patient charts and diagnostic labs
Use Cognito Forms to gather patient paperwork, consents, and request details
Use Gab cloud-based VoIP to handle calls with patients, legal representatives, and external practices
Place professional outbound calls and respond to inbound inquiries regarding request statuses, missing release details, and authorization verification

Requirements

What you’ll need

High computer literacy and ability to work simultaneously across multiple SaaS platforms, web applications, and EMRs
Deep understanding of HIPAA guidelines, patient privacy laws, and legal nuances surrounding medical release forms and attorney communications
Comfortable working in a high-volume, repetitive, and non-stop environment
Ability to manage tasks efficiently using a priority-based workflow system
Demonstrated experience tracking data and updating status logs in Microsoft Excel
Professional written and verbal English skills for direct interaction with legal teams, medical offices, and patients