Implementation Consultant – Project Manager

Stampli

. Lead customers through successful onboarding as a trusted advisor .

Posted 9/24/2026full-timeMountain View • California • United StatesMid-LevelSenior💰 $80,000 - $95,000 per yearWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates expertise in leading complex implementations and onboarding processes within B2B SaaS environments, ensuring alignment with customer goals and best practices. Possesses strong project management skills and the ability to facilitate effective communication across multiple stakeholders.

Highest-signal resume keywords

Implementation ConsultingERP Systems ExperienceProject Management SkillsCustomer-Facing CommunicationStakeholder Management

ATS Keywords

Tailor your resume

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills

Implementation OwnershipERP ConfigurationProcess DocumentationRisk ManagementWorkflow DesignData IntegrationSolution DesignRequirements GatheringPost-Sales ImplementationOnboarding

Soft Skills

Consultative MindsetEmpathyProactive Problem SolvingClear CommunicationRelationship Building

Tools & Technologies

NetSuiteSageB2B SaaS Platforms

Industry Keywords

Customer SuccessStakeholder EngagementMulti-Stakeholder EnvironmentsP2P ConsultingEnterprise SaaS Deployments

Tech Stack

Tools & technologies

ERPGo

About the role

Key responsibilities & impact

Lead customers through successful onboarding as a trusted advisor
Own implementations end-to-end, from kickoff through Go Live
Lead in-depth discovery sessions to understand customer business processes, ERP environments, and AP workflows
Ask probing questions to uncover stated requirements and underlying needs
Document current-state processes and design future-state solutions aligned to Stampli best practices
Translate customer goals into implementation plans and configuration decisions
Configure Stampli to support customer workflows while balancing flexibility with scalability
Identify risks, dependencies, and gaps and drive resolution before they impact delivery
Maintain ownership through post-go-live stabilization, ensuring adoption, issue resolution, and long-term success
Recommend and advocate for best practices, product capabilities, limitations, and timelines
Propose multiple solution paths and recommend the most viable option
Build strong stakeholder relationships through clear, timely, and professional communication
Manage stakeholders across accounting, IT, and leadership teams
Lead customer meetings with clear next steps
Escalate and collaborate appropriately when issues arise
Partner with Customer Success to ensure smooth post-go-live handoff
Surface recurring implementation challenges, product gaps, and process trends to appropriate teams

Requirements

What you’ll need

3–5 years of experience in a customer-facing role, with a strong focus on post-sales implementation, onboarding, or professional services within a B2B SaaS or consulting environment
Proven experience owning complex implementations from kickoff through go-live, including managing timelines, dependencies, risks, and shifting requirements
Strong background in implementation consulting, ERP or P2P consulting, onboarding, or enterprise SaaS deployments
Hands-on experience working with ERP systems such as NetSuite, Sage, or similar platforms, with the ability to understand how systems, data, and workflows connect
Demonstrated success leading implementations in multi-stakeholder environments, including working with both operational teams and executive-level contacts
Ability to confidently facilitate customer conversations where time is constrained and outcomes matter, guiding discussions toward decisions, next steps, and measurable results
Strong project management skills with a disciplined approach to prioritization, follow-through, and driving work to completion
Consultative mindset with the ability to balance customer needs, product capabilities, and best practices to deliver scalable solutions
Excellent customer-facing communication skills, with a focus on clarity, empathy, and building trust during high-impact moments
Comfort working cross-functionally with Sales, Product, Support, and Customer Success, advocating for customers while minimizing friction and noise
Ability to operate effectively in fast-moving, ambiguous environments where products, processes, and priorities evolve
Proactive, solution-oriented approach with a strong sense of ownership and accountability for outcomes

Benefits

Comp & perks

The flexibility of working from our Downtown Mountain View, CA office (Tuesday, Wednesday, and Thursday), with the option to work remotely for the remainder of the week.
Full medical, dental, and vision insurance
401(k) + employer match
Access to cutting-edge AI tools, including ChatGPT Enterprise, to enhance productivity, support innovation, and streamline daily workflows
Opportunities and development for career and personal growth
Strong and experienced leadership that supports your growth and success
An open-concept, modern workspace within an inclusive and dynamic scale-up culture
Bonus
Award-winning workplace culture, including Best Company Outlook, Work-Life Balance, Compensation, Happiness, and Perks & Benefits