Senior Software QA Engineer

Stanford Health Care

. Independently design improved application workflows, feature designs, and testing protocols .

Posted 10/7/2026full-timeRemote • United StatesSenior💰 $65 - $86 per hourWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in application workflow design, software development, and quality assurance processes, with a strong focus on Agile methodologies and technical problem-solving. Capable of mentoring junior staff and effectively communicating complex technical concepts across teams.

Highest-signal resume keywords

Application Workflow DesignAgile MethodologiesHTML, JavaScript, CSSSQL and NoSQL Database DesignTechnical Problem-Solving

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Software Development Life Cycle (SDLC)Shell ScriptingDatabase DesignLogical ProcessingData Analysis

Soft Skills

CollaborationMentoringCommunicationConsensus BuildingIndependent Work

Tools & Technologies

QA and Testing SoftwareInternet/Web ToolsAutomated AlertsPerformance MetricsTechnical Project Documentation

Industry Keywords

IT Systems SupportCustomer Request TriageOperational StandardsTechnical SolutionsUser Experience Improvement

Tech Stack

Tools & technologies

JavaScriptNoSQLSDLCShell ScriptingSQL

About the role

Key responsibilities & impact

Independently design improved application workflows, feature designs, and testing protocols
Evaluate QA and testing software and solutions and introduce new tools to the team
Support core IT systems and services for Stanford Medicine
Monitor software design, function, performance, log reviews, automated alerts, performance metrics, and service metrics
Create and manage application-specific workflows for triaging customer requests, provisioning resources, and tracking workflow progress
Lead Agile best practices and act as product owner for selected applications
Present data service analytics, issue reports, and application performance and support metrics to leadership
Provide tier-2 and tier-3 support for IT system incidents
Assist junior team members with application incidents, maintenance items, and enhancement requests
Coordinate application support with other IT teams and interact frequently with clients
Train and mentor junior staff members and contractors
Act as a technology subject matter expert and communicate technical concepts across teams
Own medium- to high-complexity issues and facilitate resolution between customers and support staff
Troubleshoot customer issues and provide technical solutions
Maintain up-to-date technical project documentation
Research complex or controversial issues and develop solution options with risks, benefits, costs, and consequences
Facilitate team and cross-team meetings and maintain meeting records
Use visual thinking, workshops, personas, stories, journeys, maps, experiments, and prototypes to communicate and improve user experiences
Document design decisions and collaborate with business and development teams to resolve implementation issues and ensure quality

Requirements

What you’ll need

BA/BS in information technology or business-related field from accredited college or university
Five (5) or more years of related work experience
Strong knowledge of internet/web tools, software development, scripting languages, and database design and use
Strong understanding of HTML, JavaScript, and Cascading Style Sheets (CSS)
Strong understanding of SQL, relational design, normalization, and NoSQL databases
Very strong logical processing and ability to systematically deduce points of failure in complex systems
Strong shell scripting skills
Understanding of Software Development Life Cycle (SDLC)
Ability to work independently with minimal supervision
Ability to work on multiple overlapping projects
Ability to analyze data, draw conclusions, and interpret results
Ability to identify risks and issues
Ability to collaborate and build consensus with stakeholders
Ability to understand and adhere to operational standards, policies, and procedures