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Inside Sales Representative
Stanica Realty Group. Process inbound telephone calls and respond instantly to internet leads .
Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in consultative sales and lead generation within a contact center environment, utilizing strong verbal communication and technical skills to manage high volumes of inbound and outbound calls effectively.
Highest-signal resume keywords
Consultative Sales ExperienceLead Generation SkillsOmni Channel Contact Center Software ProficiencyCRM ExperienceNorth American Geography Knowledge
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Consultative SalesLead SettingCustomer ConversionsMulti-TaskingQuality AssuranceSales Process ManagementTechnical SkillsGeography Skills
Soft Skills
Excellent Verbal CommunicationStrong Written SkillsCoaching AcceptanceCollaboration
Tools & Technologies
Contact Center SoftwareCRMMicrosoft Office SuiteCloud-Based ToolsMapping Tools
Industry Keywords
Contact CenterInbound CallsOutbound CallsSales AppointmentsMetrics Management
Tech Stack
Tools & technologiesCloud
About the role
Key responsibilities & impact- Process inbound telephone calls and respond instantly to internet leads
- Set in-home sales appointments for Safety Specialists
- Manage a high volume of outbound and inbound phone calls using a dialer
- Follow a systematized sales process to convert leads into in-home sales opportunities
- Listen to and understand consumer needs
- Ask probing questions and overcome objections
- Secure details to aid in the eventual sale
- Ensure quality assurance throughout the lead-setting process
- Maintain contact center metrics
- Collaborate with others and apply geography and lead-setting skills
Requirements
What you’ll need- Must be available to work Sunday–Thursday or Tuesday–Saturday from 11am-8pm EST
- Experience working in a modern contact center with an emphasis on consultative sales, customer conversions and lead-generation
- Experience working in an automated contact center is preferred
- Proven track record of success in selling over the phone, consultative sales, lead setting, or other relevant contact center experience
- Superior technical skills and ability to task switch between omni channel contact center software, a CRM, mapping tools, the Microsoft Office suite, and other cloud-based tools
- Excellent verbal communication skills, strong grammar, spelling and written skills
- Strong understanding of North American geography
- Comfortable with receiving coaching in an individual or team setting and having work product evaluated in real time
- Willingness to thrive in a remote work situation where contact with colleagues is 100% via video conference, instant messaging, and phone
- Ability to multi-task across multiple software platforms during the workday
Benefits
Comp & perks- Health insurance
- Dental insurance
- Vision insurance
- Paid time off
- Life insurance
- 401(k) with a company match
- Mental health coverage
- Gender affirming benefits
- Family building benefits
- Paid parental leave
- Associate discounts
- Community involvement opportunities
- Remote work arrangement
- Bonus or incentive plan eligibility