Senior Analyst, HRIS – ServiceNow HRSD Developer/Administrator

Stanley Black & Decker, Inc.

. Configure, administer, and support the ServiceNow HRSD module, including workflows, case management, employee service center, lifecycle events, knowledge content, and catalog items .

Posted 11/3/2026full-timeRemote • United StatesSenior💰 $77,600 - $124,900 per yearWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in configuring and supporting ServiceNow HRSD solutions, with a strong focus on automation, reporting, and process improvement. Proficient in collaborating with stakeholders to translate business requirements into scalable technical solutions.

Highest-signal resume keywords

ServiceNow HRSD ConfigurationPowerShell ScriptingAzure DevOps ManagementJavaScript DevelopmentBusiness-to-Technical Translation

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

ServiceNow HRSD ModuleServiceNow ScriptingBusiness RulesClient ScriptsUI PoliciesFlow DesignerExcel Macros/VBAPower BITroubleshootingProcess Improvement

Soft Skills

Analytical SkillsProblem-SolvingStakeholder Communication

Tools & Technologies

ServiceNowAzure DevOpsPowerShellExcelPower BI

Industry Keywords

HR TechnologyEmployee Service CenterCase ManagementLifecycle EventsGovernanceData Management

Tech Stack

Tools & technologies

AzureJavaScriptServiceNowVBA

About the role

Key responsibilities & impact

Configure, administer, and support the ServiceNow HRSD module, including workflows, case management, employee service center, lifecycle events, knowledge content, and catalog items
Design, implement, and modify HRSD solutions aligned with business requirements
Deliver basic to medium complexity ServiceNow enhancements and development tasks independently
Support larger and more complex HR service delivery initiatives with architectural guidance
Partner with ServiceNow architects, senior developers, HR, IT, and business stakeholders to gather requirements and translate them into scalable technical solutions
Lead analysts and guide complex ServiceNow platform work
Develop and maintain forms, Flow Designer automations, business rules, client scripts, UI policies, script includes, notifications, record producers, reports, and dashboards
Troubleshoot HRSD defects, configuration gaps, and process inefficiencies
Support governance and employee data management in ServiceNow HRSD
Create and maintain technical and configuration documentation, process flows, and support materials
Configure and enable Azure DevOps for work intake, backlog management, user stories, defect tracking, testing coordination, and releases
Build automation and reporting solutions using PowerShell, Excel Macros/VBA, and Power BI
Participate in testing, deployment planning, release validation, and post-production support
Identify opportunities for process improvement, automation, regulatory compliance, and improved employee experience
Help stabilize the transition from Salesforce to ServiceNow

Requirements

What you’ll need

Bachelor’s degree in IT, Computer Science, Business Systems, HR Technology, or a related field, or equivalent practical experience
Hands-on ServiceNow experience with direct expertise in the HRSD module
5+ years of combined experience across Salesforce and ServiceNow platforms
Proven ability to configure, support, and develop ServiceNow HRSD solutions for basic to medium complexity initiatives
Ability to contribute to more complex implementations with guidance from a ServiceNow Architect or senior technical lead
Experience with ServiceNow scripting and configuration, including JavaScript, Business Rules, Client Scripts, Script Includes, UI Policies, Flow Designer, and integration
Experience with PowerShell scripting, Excel Macros/VBA, and Power BI for automation, reporting, and analytics
Experience using Azure DevOps for agile delivery, backlog tracking, defect management, and release coordination
Strong analytical, troubleshooting, problem-solving, stakeholder communication, and business-to-technical translation skills
This role is not eligible for visa sponsorship (H1B, OPT/CPT, TN etc)

Benefits

Comp & perks

Medical insurance
Dental insurance
Life insurance
Vision insurance
Disability benefits
401(k)
Employee Stock Purchase Plan
Paid time off, including paid vacation, holidays, and personal days
Tuition reimbursement
Wellness program
Discounts on Stanley Black & Decker tools and products
Discounts through partner and vendor programs
Career growth opportunities and multiple career paths
Digital learning portal
Lean Academy and online university
Certificates and specializations from colleges and universities
Volunteerism, giving back, and sustainable business practices