Licensed Sales Manager

Stanton Optical

. Greet patients and customers and identify their needs .

Posted 10/1/2026full-timeBoynton Beach • Florida • United StatesJuniorWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise as a Licensed Optician with a strong focus on customer service, sales strategy implementation, and team leadership. Capable of managing customer needs, ensuring compliance with prescriptions, and maintaining high brand standards.

Highest-signal resume keywords

Licensed OpticianCustomer Service ExcellenceSales Strategy ImplementationTeam LeadershipABO and NCLE Certification

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Prescription VerificationLens MeasurementEyewear RepairSales Goal AchievementCustomer Needs Assessment

Soft Skills

Effective CommunicationMultitaskingFlexibilityLeadershipProblem Solving

Tools & Technologies

MS WordGoogle Docs

Certifications & Qualifications

ABO CertificationNCLE Certification

Industry Keywords

Retail EnvironmentPatient CareSales Team DirectionBrand StandardsTalent Development

About the role

Key responsibilities & impact

Greet patients and customers and identify their needs
Recommend available products and services
Attain management-established sales goals while complying with company and local policies
Help customers choose products and services suited to their budget and eye care needs
Troubleshoot prescription-related problems, resolve complaints, and provide solutions
Measure, fit, and adapt lenses and frames onsite or virtually according to prescriptions or specifications
Make minor eyewear repairs and adjustments
Sign off on jobs after confirming power ranges and lens measurements
Examine written prescriptions and verify lenses meet specifications
Perform basic housekeeping duties to maintain brand standards
Drive sales to exceed personal and store goals while delivering outstanding customer service
Support Brand Manager duties and frequently act as Manager on Duty
Support talent acquisition and development, including recruiting, training, and associate development plans
Build partnerships with Clinical services
Analyze daily, weekly, monthly, and quarterly reports
Partner with the Support Center and Human Resources
Ensure proper lab production to meet Now Service and Ready When Promised commitments
Execute simple customer repairs, assemble lenses into frames, and edge stock lenses
Ensure accurate and timely delivery of customer orders
Maintain lab brand standards and report equipment malfunctions or order issues
Track delivery commitments to ensure 100% compliance
Perform other duties as assigned and required

Requirements

What you’ll need

Experience delivering outstanding customer service to patients as a Licensed Optician
At least one year of experience in a fast-paced retail environment
Demonstrated leadership ability
Experience planning and implementing sales strategies
Experience directing a sales team
Ability to multitask, prioritize, and be flexible with changing business needs in a team environment
Skills necessary to communicate effectively with a diverse group of people
Valid ABO and NCLE and/or license in the applicable State
High school diploma or equivalent required
Passion for outstanding customer/patient care
Strong interest in learning, embracing, and fostering innovation
Ability to promote high work standards and empower others
Schedule flexibility; work hours determined based on business needs
Knowledge of MS Word and Google Docs

Benefits

Comp & perks

Eligible employees enjoy medical, dental, and prescription drug coverage
Company paid life and short-term disability coverage
Free eyeglasses
Identity theft protection
Pet insurance
Paid time off that increases with seniority
Professional development and promotion opportunities
Employee recognition programs
Employee Assistance Program (EAP)
Employees get 2 free eyeglasses (no dollar limit) every year
Friends and Family discounts on products
Competitive variable compensation opportunities and commission on sales
Flexible, dynamic work environment
Training and career development opportunities