Stanton Optical

Sales

• Greet patients and customers and identify their needs
• Recommend available products and services
• Attain management-established sales goals while complying with company and local policies
• Help customers choose products and services suited to their budget and eye care needs
• Troubleshoot prescription-related problems, resolve complaints, and provide solutions
• Measure, fit, and adapt lenses and frames onsite or virtually according to prescriptions or specifications
• Make minor eyewear repairs and adjustments
• Sign off on jobs after confirming power ranges and lens measurements
• Examine written prescriptions and verify lenses meet specifications
• Perform basic housekeeping duties to maintain brand standards
• Drive sales to exceed personal and store goals while delivering outstanding customer service
• Support Brand Manager duties and frequently act as Manager on Duty
• Support talent acquisition and development, including recruiting, training, and associate development plans
• Build partnerships with Clinical services
• Analyze daily, weekly, monthly, and quarterly reports
• Partner with the Support Center and Human Resources
• Ensure proper lab production to meet Now Service and Ready When Promised commitments
• Execute simple customer repairs, assemble lenses into frames, and edge stock lenses
• Ensure accurate and timely delivery of customer orders
• Maintain lab brand standards and report equipment malfunctions or order issues
• Track delivery commitments to ensure 100% compliance
• Perform other duties as assigned and required

Licensed Sales Manager