Accounts Receivable Analyst

Staples Promotional Products

. Collect cash for open accounts receivable and follow up with customers until payment resolution .

Posted 10/7/2026full-timeRemote • United StatesJuniorWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates expertise in accounts receivable management, including cash collection, billing reconciliation, and process improvement. Proficient in utilizing ERP systems and Microsoft Excel to analyze financial data and enhance operational efficiency.

Highest-signal resume keywords

Accounts Receivable ManagementMicrosoft Excel ProficiencyERP Software ExperienceAnalytical MindsetCustomer Service Orientation

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Cash CollectionBilling ReconciliationData AnalysisProcess ImprovementRoot-Cause AnalysisAccounts Receivable AgingCash ApplicationCredit ReviewsPayment NegotiationData Entry Accuracy

Soft Skills

Attention to DetailProblem-SolvingEffective CommunicationOrganizational SkillsProactive Approach

Tools & Technologies

Microsoft 365 SuiteOracleSAPNetSuiteWebcollectGetPaid

Industry Keywords

Accounts ReceivableFinance OperationsBilling DiscrepanciesCustomer InvoicingService-Level Agreements

Tech Stack

Tools & technologies

ERPOracle

About the role

Key responsibilities & impact

Collect cash for open accounts receivable and follow up with customers until payment resolution
Research accounts receivable issues, reconcile payment remittances, and resolve billing discrepancies
Minimize bad-debt write-offs and maximize cash receipts while balancing customer needs
Complete cash-on-account activity, escalations, credit reviews, and related tasks within service-level expectations
Learn customer ordering platforms and understand billing integration
Identify, recommend, and implement process improvements, including automation opportunities
Create standard operating procedures for high-effort accounts and perform root-cause analysis
Plan and prioritize work to meet service-level agreements, goals, and objectives
Communicate with customers regarding past-due invoices and lead conference calls to resolve issues
Provide ad hoc reports and statements to internal and external customers
Negotiate payment plans or settlements for significantly past-due balances within established guidelines
Present account-reconciliation findings to customers and internal partners, including Sales, Customer Setup, Contract Gateway, and leadership teams
Communicate directly with customer Accounts Payable supervisors, managers, and directors

Requirements

What you’ll need

1+ years of related experience in accounts receivable, accounting, finance operations, or a similar support role
Proficiency in Microsoft Excel, including pivot tables, VLOOKUP, and filters
Experience using or learning ERP or accounting software such as Oracle, SAP, or NetSuite
Strong attention to detail and a high degree of accuracy in data entry and reconciliation
An analytical mindset with the ability to identify trends and anomalies in financial data
A proactive, resourceful approach to problem-solving and a strong customer-service orientation
Effective written and verbal communication skills
Eagerness to learn new systems and processes in a fast-paced environment
Strong organizational skills and the ability to manage multiple priorities and competing deadlines
Ability to analyze data sets and draw conclusions based on trends
Demonstrated ability to follow established procedures accurately
Experience with collection software such as Webcollect or GetPaid
Familiarity with accounts receivable aging, cash application, and reconciliation best practices
Proficiency with the Microsoft 365 suite
Familiarity with multiple customer billing and invoicing methods

Benefits

Comp & perks

Inclusive culture with associate-led Business Resource Groups
Flexible PTO (22 days)
Holiday Schedule (7 observed paid holidays)
Online and Retail Discounts
Company Match 401(k)
Physical and Mental Health Wellness programs