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HR Business Consultant
Staples Promotional Products. Serve as a Human Resources subject matter expert and trusted consultant supporting Staples' U.S.
Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in Human Resources with a focus on employee relations, performance management, and talent development. Proven ability to influence leadership, drive HR initiatives, and support organizational change in a fast-paced retail environment.
Highest-signal resume keywords
Human Resources ExpertiseEmployee Relations ManagementPerformance Management CoachingTalent Development SupportProject Management Skills
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Performance Improvement InitiativesConflict ResolutionSuccession PlanningOrganizational Change ManagementInvestigative Skills
Soft Skills
Consulting SkillsRelationship-BuildingProblem-SolvingCommunication SkillsCollaborative Mindset
Certifications & Qualifications
PHRSPHRSHRM-CPSHRM-SCP
Industry Keywords
Retail OperationsMulti-Site ManagementField-Based OperationsCorporate EnvironmentHR Best Practices
About the role
Key responsibilities & impact- Serve as a Human Resources subject matter expert and trusted consultant supporting Staples' U.S. Retail organization
- Partner with store leadership on employee relations, performance management, conflict resolution, and policy interpretation
- Coach and consult with managers on performance improvement and team development
- Investigate and assess associate concerns and provide recommendations aligned with company policies and business objectives
- Execute performance management programs and tools
- Advise leaders on associate engagement strategies
- Partner with HR Centers of Excellence and field leadership to resolve complex associate relations matters
- Support talent development and succession planning initiatives
- Facilitate implementation of new HR programs, policies, and people initiatives
- Build relationships with leaders and stakeholders to drive HR solutions
- Identify trends and improvement opportunities and escalate concerns and recommendations
- Support change management initiatives and organizational effectiveness projects
- Participate in special projects contributing to people and business strategy
- Maintain business acumen and stay current on HR best practices and company initiatives
- Report to the Director of People Support
Requirements
What you’ll need- Bachelor's degree in Human Resources, Business, Organizational Psychology, or a related field, or an equivalent combination of education and experience
- 4-6 years of experience in Human Resources supporting multiple levels of leadership in a fast-paced environment
- Experience coaching leaders on employee relations, performance management, and talent development matters
- Experience supporting performance improvement initiatives and conflict resolution
- Experience working within a large corporate or matrixed organization
- Strong consulting, coaching, and relationship-building skills
- Ability to navigate complex employee relations situations with professionalism and sound judgment
- Exceptional problem-solving and critical-thinking capabilities
- Strong business acumen and ability to balance associate and organizational needs
- Ability to influence leaders at multiple levels of the organization
- Excellent communication and facilitation skills
- Strong project management and organizational skills
- Ability to prioritize multiple responsibilities in a fast-paced environment
- Collaborative mindset with the ability to partner effectively across teams
- High level of initiative, accountability, and ownership
- Strong analytical, consulting, and communication skills
- Ability to manage competing priorities while maintaining a high degree of accuracy and professionalism
- PHR, SPHR, SHRM-CP, or SHRM-SCP certification preferred
- Experience supporting retail, multi-site, distribution, or field-based operations preferred
- Experience conducting investigations and managing associate relations concerns preferred
- Experience with succession planning and talent development initiatives preferred
- Experience leading or supporting organizational change initiatives preferred
- Strong project management experience preferred
- Ability to influence leaders and drive adoption of HR programs and initiatives preferred
- Experience partnering with Centers of Excellence and cross-functional business teams preferred
Benefits
Comp & perks- Bonus plan
- Generous amount of paid time off, including one Floating Holiday each year
- Flexible work arrangements, including flexible work hours
- 401(k) plan with company match
- Medical, dental, vision, life and disability insurance
- Optional benefits
- Associate store discount
- Discounts on mobile plans, movie tickets, etc.