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Staples Promotional Products

Sales Coordinator, Facilities

Staples Promotional Products

. Support sales and customer requests by connecting with resources across Customer Service, Implementation, Pricing, Transportation, Resolution, Merchandising, Supply Chain, and Staples Non-Stock Procurement .

Posted 10/15/2026full-timeRemote • Massachusetts • United StatesJuniorWebsite

Tech Stack

Tools & technologies
Tableau

About the role

Key responsibilities & impact
  • Support sales and customer requests by connecting with resources across Customer Service, Implementation, Pricing, Transportation, Resolution, Merchandising, Supply Chain, and Staples Non-Stock Procurement
  • Partner with Sales to capture key takeaways and next steps from customer meetings and planning sessions, including sampling, account presentations, and reporting requirements
  • Complete customer dispenser requests in Salesforce and use Salesforce for activity tracking and reporting
  • Request non-stock quotes, process special orders, research product availability, and work with buyers and vendors on back orders, pricing, parts, labels, and product needs
  • Prepare standard and custom reports and complete intermediate Excel work, including file consolidation, formatting, VLOOKUPs, pivot tables, and formulas
  • Support sales representatives, manage requests from the team queue, and complete work using established processes and service standards
  • Participate in weekly team meetings and contribute to project groups, current initiatives, and process improvements

Requirements

What you’ll need
  • Comfort working in a remote model that is primarily centralized while also supporting local business needs
  • A process-minded approach and the initiative to identify and contribute to improvements
  • Adaptability, flexibility, and the ability to work effectively with minimal daily direction
  • Strong problem-solving, organization, prioritization, and cross-functional collaboration skills
  • Clear written and verbal communication, attention to detail, and the ability to manage multiple tasks and small projects simultaneously
  • 1-2 years of professional experience in a support or customer service role, or an equivalent combination of higher education and experience
  • Prior sales support experience, in a distributed environment
  • Proficient in Microsoft Office Suite (Outlook, Word, Excel, & PowerPoint)
  • Experience with reporting and data visualization tools such as Power BI, Tableau, or similar platforms
  • Ability to translate data into clear, actionable reports and visualizations that support business decisions

Benefits

Comp & perks
  • Inclusive culture with associate-led Business Resource Groups
  • Flexible PTO (14 days)
  • Holiday Schedule (7 observed paid holidays)
  • Online and Retail Discounts
  • Company Match 401(k)
  • Physical and Mental Health Wellness programs