Senior Account Developer

Staples Promotional Products

. Drive growth within Staples' largest customer accounts by identifying, penetrating, reactivating, onboarding, and ramping site-level business.

Posted 10/30/2026full-timeRemote • Massachusetts • United StatesSeniorWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in consultative selling techniques and customer relationship management to drive growth and retention within enterprise accounts. Proven ability to exceed sales goals through effective communication, collaboration, and strategic opportunity management.

Highest-signal resume keywords

Consultative Selling TechniquesCustomer Relationship Management (CRM)Business DevelopmentSales Performance MetricsB2B Sales Experience

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Sales Funnel ManagementOpportunity CreationCustomer Needs AnalysisSolution-Based SellingMetrics-Driven Performance

Soft Skills

Strong Drive to WinResilienceExcellent Time ManagementCollaborative MindsetStrong Phone Presence

Tools & Technologies

CRM ToolsPowerPointExcelOutlookSales Engagement Tools

Industry Keywords

Enterprise AccountsCustomer AdoptionSales GrowthCompetitive Sales EnvironmentCustomer Buying Processes

About the role

Key responsibilities & impact

Drive growth within Staples' largest customer accounts by identifying, penetrating, reactivating, onboarding, and ramping site-level business.
Engage customers through phone, video, and digital channels to increase adoption, grow sales, and strengthen relationships.
Achieve activity goals and daily performance metrics, including outbound dials, live customer contacts, selling time, and opportunity creation.
Identify, qualify, and develop new business opportunities within existing enterprise accounts.
Manage opportunities through all stages of the sales funnel to drive customer growth and retention.
Use consultative selling techniques to uncover customer needs and recommend solutions.
Communicate Staples' value proposition and overcome objections to win new business.
Leverage CRM and sales engagement tools to prioritize activities, track interactions, and manage pipeline health.
Partner with Customer Support Managers, Key Account Executives, and Category Specialists to onboard new sites and expand customer relationships.
Develop expertise in customer buying processes and influence product adoption and standardization efforts.

Requirements

What you’ll need

Bachelor's degree or equivalent work experience.
2+ years of successful sales experience or success as a Staples B2B Sales Associate.
Knowledge of Customer Relationship Management (CRM) tools.
Computer proficiency in PowerPoint, Excel, and Outlook.
Ability to succeed in a competitive, goal-oriented sales environment.
Ability to be coached and incorporate feedback.
Industry knowledge.
Strong drive to win and consistently exceed goals.
Hunter mentality with a proven track record of business development and prospecting success.
Resilience and the ability to turn rejection into future opportunities.
Consultative, solution-based, and insight-driven selling experience.
Excellent time management, organization, and prioritization skills.
Strong phone presence and virtual communication abilities.
Collaborative mindset with the ability to build strong internal and customer relationships.
Self-motivated and comfortable working independently in a fast-paced, metrics-driven environment.

Benefits

Comp & perks

Inclusive culture with associate-led Business Resource Groups.
112 hours of PTO and holiday schedule (7 observed paid holidays plus 1 floating holiday).
Online and retail discounts.
Company Match 401(k).
Physical and mental wellness programs.
Career growth opportunities within a high-performing sales organization.
Access to industry-leading sales tools, training, and professional development resources.