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Staples Promotional Products

Senior Buyer – Technology

Staples Promotional Products

. Source and purchase non-stock products, including office supplies, furniture, specialty print jobs, and urgent customer requests .

Posted 10/16/2026full-timeRemote • Massachusetts • United StatesSeniorWebsite

About the role

Key responsibilities & impact
  • Source and purchase non-stock products, including office supplies, furniture, specialty print jobs, and urgent customer requests
  • Manage daily purchasing activities for drop ship, special order, Staples Direct, and wholesaler-sourced products
  • Review customer orders to identify effective sourcing solutions while balancing cost, service, and delivery expectations
  • Process high volumes of purchase orders accurately and on schedule
  • Resolve rejections, pricing discrepancies, vendor exceptions, and fulfillment issues to save sales whenever possible
  • Collaborate with Sales, Customer Care, Accounts Payable, and vendor partners to resolve order issues and support customer satisfaction
  • Coordinate complex shipments, logistics requirements, and large-scale customer orders requiring specialized transportation solutions
  • Monitor vendor performance and partner with suppliers to improve service levels and operational execution
  • Provide guidance and training to buyers and new team members
  • Support process improvements, workload balancing, and operational excellence

Requirements

What you’ll need
  • 2+ years of purchasing or procurement experience
  • Strong oral and written communication skills
  • Demonstrated customer service experience
  • Proficiency with Microsoft Office applications and general PC skills
  • Strong purchasing and procurement expertise
  • Ability to manage multiple priorities independently in a fast-paced environment
  • Excellent problem-solving skills and sound business judgment
  • Strong customer service and communication skills
  • Experience managing vendor relationships, evaluating sourcing options, and influencing supplier performance improvements
  • Strong organizational skills and attention to detail
  • Experience coaching, mentoring, or training team members on purchasing best practices
  • Working knowledge of office products and supply chain operations is highly valued
  • Experience supporting drop ship, non-stock, or special-order purchasing environments is preferred
  • Knowledge of supplier relationship management, order management, supply chain, and logistics processes is preferred
  • Experience handling complex customer orders and specialized transportation requirements is preferred
  • Background training or mentoring purchasing professionals is preferred
  • Office products industry knowledge is preferred

Benefits

Comp & perks
  • Inclusive culture with associate-led Business Resource Groups
  • Flexible PTO (22 days)
  • Holiday Schedule (7 observed paid holidays)
  • Online and Retail Discounts
  • Company Match 401(k)
  • Physical and Mental Health Wellness programs