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Senior Buyer – Technology
Staples Promotional Products. Source and purchase non-stock products, including office supplies, furniture, specialty print jobs, and urgent customer requests .
About the role
Key responsibilities & impact- Source and purchase non-stock products, including office supplies, furniture, specialty print jobs, and urgent customer requests
- Manage daily purchasing activities for drop ship, special order, Staples Direct, and wholesaler-sourced products
- Review customer orders to identify effective sourcing solutions while balancing cost, service, and delivery expectations
- Process high volumes of purchase orders accurately and on schedule
- Resolve rejections, pricing discrepancies, vendor exceptions, and fulfillment issues to save sales whenever possible
- Collaborate with Sales, Customer Care, Accounts Payable, and vendor partners to resolve order issues and support customer satisfaction
- Coordinate complex shipments, logistics requirements, and large-scale customer orders requiring specialized transportation solutions
- Monitor vendor performance and partner with suppliers to improve service levels and operational execution
- Provide guidance and training to buyers and new team members
- Support process improvements, workload balancing, and operational excellence
Requirements
What you’ll need- 2+ years of purchasing or procurement experience
- Strong oral and written communication skills
- Demonstrated customer service experience
- Proficiency with Microsoft Office applications and general PC skills
- Strong purchasing and procurement expertise
- Ability to manage multiple priorities independently in a fast-paced environment
- Excellent problem-solving skills and sound business judgment
- Strong customer service and communication skills
- Experience managing vendor relationships, evaluating sourcing options, and influencing supplier performance improvements
- Strong organizational skills and attention to detail
- Experience coaching, mentoring, or training team members on purchasing best practices
- Working knowledge of office products and supply chain operations is highly valued
- Experience supporting drop ship, non-stock, or special-order purchasing environments is preferred
- Knowledge of supplier relationship management, order management, supply chain, and logistics processes is preferred
- Experience handling complex customer orders and specialized transportation requirements is preferred
- Background training or mentoring purchasing professionals is preferred
- Office products industry knowledge is preferred
Benefits
Comp & perks- Inclusive culture with associate-led Business Resource Groups
- Flexible PTO (22 days)
- Holiday Schedule (7 observed paid holidays)
- Online and Retail Discounts
- Company Match 401(k)
- Physical and Mental Health Wellness programs