Senior Inside Account Executive – Commercial

Staples Promotional Products

. Drive account growth and profitability by securing incremental and renewal contractual commitments from economic and technical buying influences .

Posted 10/8/2026full-timeRemote • Massachusetts • United StatesSeniorWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates strong business acumen and consultative selling skills to drive account growth and profitability. Proficient in managing complex deals and developing tailored solutions based on customer data and industry trends.

Highest-signal resume keywords

Business To Business Sales ExperienceConsultative SellingSalesforce/CRM ProficiencyAccount ManagementProgram Management

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Negotiation SkillsClient Management SkillsData AnalysisTarget SettingCustomer Growth Plans

Soft Skills

Strong DriveDesire To WinAbility To Function IndependentlyPresentation SkillsCollaboration

Tools & Technologies

SalesforceMicrosoft OfficePrioritized InsightsTenfoldDigital Tools

Industry Keywords

Office SuppliesFacilities ExperienceBusiness DevelopmentComplex Deal ManagementCustomer Experience

Tech Stack

Tools & technologies

SFDC

About the role

Key responsibilities & impact

Drive account growth and profitability by securing incremental and renewal contractual commitments from economic and technical buying influences
Drive sales at customer sites and with Power users
Team with category experts to penetrate and grow accounts
Collaborate with customer experience teams to support and add value to customers’ purchasing processes
Engage contacts daily virtually by phone, video, and digital tools
Use prescribed selling tools such as Prioritized Insights, Tenfold, and SFDC to prioritize activities, document customer engagement, and improve efficiency
Execute account growth plans with category experts and customer support teams
Collaborate with Revenue Management on discretionary pricing decisions and pass BPIs based on contract language
Discover incremental opportunities at master and site levels and understand the competitive landscape
Support product selection and standardization of Staples.com product assortments
Profitably grow the book of business through programmatic and transactional opportunities across all categories
Drive sales through program compliance at account sites
Implement and ramp wins while driving compliance to new and existing customer programs
Engage the CSC team to manage customer experience and complete customer maintenance requests
Establish and maintain business management relationships with senior executive customer stakeholders

Requirements

What you’ll need

High School Diploma/GED required or equivalent work experience
4+ years of successful business to business sales experience
Strong drive and a desire to win and a strong aversion to complacency
Proven ability to view rejection as a learning opportunity and double down on next best actions
Ability to function independently with minimal daily supervision
Experience and proven track record of managing programs or business development
Ability to interface at customer’s most senior levels and develop and deliver presentations
Consultative selling, solutions selling, insight selling, negotiation and advanced client management skills
Ability to set targets, design customer growth plans and work with product category sales team members
Strong business, financial, operations and technology acumen
Ability to analyze customer data, business and industry trends to create tailored solutions
Solid knowledge of Office Supplies, including facility and breakroom, technology products, business furniture, print and promotional products
Bachelor’s degree preferred
Prior GPO or Facilities experience, specifically NSA / BSC, preferred
Experience working cross-functionally in a medium-large, complex company
Prior account management and prospecting experience
Prior responsibility for a sales budget and track record of exceeding quota
Experience managing a complex deal from start to finish
Prior responsibility to retain and grow accounts
Proficiency using Salesforce/CRM
Proficient in Microsoft Office and other basic software tools

Benefits

Comp & perks

Inclusive culture with associate-led Business Resource Groups
Flexible PTO (22 days)
Holiday Schedule (7 observed paid holidays)
Online and Retail Discounts
Company Match 401(k)
Physical and Mental Health Wellness programs
Bonuses or other forms of variable compensation may be available