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Senior Manager, Print Operations
Staples Promotional Products. Lead, coach, and develop a team evaluating healthcare print operations and document management opportunities .
Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in leading and developing high-performing teams while evaluating complex business opportunities and implementing scalable client solutions. Proficient in financial modeling, pricing strategies, and operational performance metrics within the healthcare print and document management sectors.
Highest-signal resume keywords
Financial ModelingPricing StrategiesKPI DevelopmentOperational LeadershipCross-Functional Collaboration
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Print OperationsDocument ManagementBusiness OperationsFinancial AnalysisCost AnalysisOperational FeasibilityImplementation ComplexityProfitability AnalysisData ValidationGovernance Processes
Soft Skills
LeadershipCoachingCommunicationProblem-SolvingStakeholder Management
Tools & Technologies
Financial Modeling ToolsData Visualization PlatformsBusiness Intelligence ToolsAdvanced Spreadsheet Applications
Industry Keywords
HealthcareHIPAAPrivacy RegulationsInformation Security PracticesChange ManagementProcess ImprovementClient OnboardingImplementation Projects
About the role
Key responsibilities & impact- Lead, coach, and develop a team evaluating healthcare print operations and document management opportunities
- Establish frameworks to assess profitability, operational feasibility, implementation complexity, and compliance requirements
- Partner with Sales, Finance, Sourcing, Project Management, Operations, Inventory Management, Product Development, and Compliance teams
- Develop scalable client solutions
- Oversee opportunity assessments and translate customer requirements into operational workflows, implementation plans, and service models
- Direct financial modeling, customer profitability analysis, pricing strategies, and cost evaluations
- Develop and monitor KPIs for implementation readiness, onboarding success, operational performance, and financial outcomes
- Establish governance processes for client file intake, data validation, documentation standards, and operational controls
- Support onboarding and implementation by identifying risks, dependencies, resource requirements, and success measures
Requirements
What you’ll need- Bachelor's degree in Operations Management, Business, Finance, Analytics, Supply Chain, Information Management, or a related field; or equivalent combination of education and experience
- 8+ years of progressive experience in print operations, document management, business operations, financial analysis, pricing, or a related field
- Experience leading employees, project teams, or cross-functional initiatives
- Demonstrated success evaluating complex business opportunities and developing operational and financial recommendations
- Experience with financial modeling, pricing strategies, profitability analysis, cost analysis, and KPI development
- Strong strategic and operational leadership skills
- Proven ability to lead, coach, and develop high-performing teams
- Advanced analytical and problem-solving capabilities
- Ability to evaluate complex operational requirements and design scalable business solutions
- Excellent communication, presentation, facilitation, and stakeholder management skills
- Strong cross-functional collaboration and consensus-building skills
- Experience leading process improvement and change management initiatives
- Preferred: Experience supporting healthcare clients or healthcare-related print, document, or data management solutions
- Preferred: Working knowledge of HIPAA, privacy regulations, information security practices, and healthcare data handling requirements
- Preferred: Experience supporting regulated or high-volume print operations, document composition, fulfillment services, or transactional communications
- Preferred: Experience supporting competitive bids, proposal development, customer onboarding, or large-scale implementation projects
- Preferred: Advanced proficiency with financial modeling tools, data visualization platforms, business intelligence tools, and advanced spreadsheet applications
Benefits
Comp & perks- Inclusive culture with associate-led Business Resource Groups
- Flexible PTO (22 days)
- Holiday Schedule (7 observed paid holidays)
- 112 Hours of PTO
- 1 floating holiday
- Online and Retail Discounts
- Company Match 401(k)
- Physical and Mental Health Wellness programs
- Incentive opportunity