Implementation Trainer

Star Sleep & Wellness

. Partner with implementation and leadership teams to plan and execute practice conversions, new office openings, and operational transitions .

Posted 10/10/2026full-timeDallas • Texas • United StatesMid-LevelSenior💰 $70,000 - $80,000 per yearWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates expertise in training, mentoring, and onboarding employees while ensuring compliance with operational standards in healthcare settings. Proficient in assessing employee performance and improving workflows to enhance operational efficiency across multiple locations.

Highest-signal resume keywords

Training And MentoringWorkflow ImprovementHealthcare OperationsOnboarding And DevelopmentCompliance Standards

ATS Keywords

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Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills

Patient Flow ManagementDocumentation StandardsOperational TransitionsClinical Workflow AssessmentTraining Program Development

Soft Skills

Problem-SolvingOrganizational SkillsCommunication SkillsCoaching SkillsAdaptability

Tools & Technologies

Healthcare SystemsDocumentation Systems

Industry Keywords

Dental Sleep MedicineSleep MedicineSleep-Appliance TherapyOutpatient HealthcarePractice Implementations

About the role

Key responsibilities & impact

Partner with implementation and leadership teams to plan and execute practice conversions, new office openings, and operational transitions
Assess office workflows and align administrative and clinical processes with Star Sleep & Wellness standards and best practices
Train new hires and existing team members on patient flow, customer service, documentation, systems utilization, treatment-related processes, follow-up procedures, compliance requirements, and approved office protocols
Establish and reinforce consistent front-office and clinical operations across locations
Provide hands-on coaching and monitor employee proficiency during onboarding and stabilization
Model patient-centered service and reinforce quality, safety, compliance, operational, and documentation expectations
Observe performance, assess competencies, document training progress, and identify retraining and development opportunities
Identify recurring training needs, workflow challenges, and administrative or clinical bottlenecks; recommend solutions with leadership
Coordinate operational and clinical readiness with providers, leadership teams, and supporting departments
Support adoption of company systems, processes, and documentation standards
Facilitate handoff to Administrative Manager, Clinical Manager, Regional Directors, and other operational leaders
Travel to implementation projects and remain assigned to locations for extended periods when necessary

Requirements

What you’ll need

Experience training, mentoring, onboarding, or developing employees
Ability to assess employee proficiency and provide constructive feedback and support
Strong problem-solving and workflow improvement skills
Ability to learn, navigate, and effectively train others on multiple systems, technologies, and processes
Ability to work independently, adapt to changing priorities, and build relationships with diverse teams
Strong organizational, communication, presentation, and coaching skills
Willingness and ability to travel extensively and remain on assignment for several months when required
Relevant healthcare operations, dental sleep medicine, sleep-appliance therapy, dentistry, sleep medicine, or related outpatient healthcare experience preferred
Experience supporting both clinical and administrative workflows preferred
Experience with practice implementations, acquisitions, office startups, or operational transitions preferred
Strong understanding of adult learning principles and training best practices preferred
Experience onboarding employees, developing training programs, and assessing competency and proficiency preferred
Experience improving operational efficiency and establishing standardized workflows across multiple locations preferred
Candidates selected to move forward will be asked to complete a Berke Assessment

Benefits

Comp & perks

Company-provided travel, lodging, and transportation while on assignment
Berke Assessment may be completed in advance