Star Sleep & Wellness

Sales

• Develop and manage relationships with physicians, APPs, and key referral sources throughout the territory
• Generate new provider referrals through in-person office visits and outreach
• Educate providers and staff on Star Sleep & Wellness services, testing options, and treatment pathways
• Identify and onboard new referral accounts to support market growth
• Maintain communication with referral partners to strengthen engagement and retention
• Resolve referral workflow issues and ensure a seamless provider and patient experience
• Track self-activity, referral growth, provider engagement, and market opportunities in the CRM
• Represent Star Sleep & Wellness at community events, health fairs, and networking opportunities
• Gather competitive intelligence and local market insights
• Achieve monthly referral, provider engagement, and patient volume goals

Physician Liaison/Sales Representative

Clinical Coordinator

• Manage a daily column of in-person patients and communication before, during, and after appointments
• Adhere to the standard of care established by the Medical Director
• Establish patient relationships to ensure continuity of care
• Complete clinical tasks including vitals, intra-oral scans, oral photos, pharyngometer, and rhinometer
• Educate patients about treatment options and treatment plans
• Troubleshoot treatment plans during post-care appointments
• Conduct comprehensive patient passoffs to support medical and dental providers
• Send appropriately documented orders to labs
• Take detailed appointment notes and complete patient charts accurately and promptly
• Handle scheduling and patient payments
• Upload required documents into EMR software