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Starian

SaaS Customer Support Intern

Starian

. Assist with customer support from 9:00 a.m.

Posted 9/18/2026internshipRemote • BrazilEntry LevelWebsite

Core Competencies

Role fit
Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates strong written communication skills and a customer-centric approach while providing technical support. Possesses a digital mindset and an understanding of Artificial Intelligence technologies to enhance customer experiences.

Highest-signal resume keywords
Strong Written Communication SkillsCustomer Support ExperienceDigital Tool ProficiencyKnowledge of Artificial IntelligenceOrganizational Skills

ATS Keywords

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Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Soft Skills
PatienceEmpathyAttention to ClarityCustomer Service
Tools & Technologies
RUNRUN.ITCRMKnowledge Base
Industry Keywords
Technical SupportDigital MindsetArtificial Intelligence

About the role

Key responsibilities & impact
  • Assist with customer support from 9:00 a.m. to 4:00 p.m.
  • Provide technical support via chat
  • Learn about the product to better welcome and guide customers through support channels
  • Develop a digital mindset, curiosity about new technologies, and an interest in understanding how Artificial Intelligence can transform processes, experiences, and results
  • Work with the RUNRUN.IT product

Requirements

What you’ll need
  • Strong written communication skills, with attention to clarity and courteous customer service
  • Patience and empathy when assisting customers experiencing questions or frustration
  • Comfortable using digital tools and navigating multiple systems simultaneously (chat, CRM, knowledge base)
  • Organized, with the ability to prioritize multiple customer interactions at the same time
  • Knowledge of or interest in Artificial Intelligence technologies, including tools, applications, and concepts

Benefits

Comp & perks
  • Meal allowance/meal voucher
  • Home office allowance
  • Annual performance bonus
  • Setup Kit voucher
  • Birthday day off
  • Partnerships and discounts
  • Anywhere Office work model — 100% remote