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Starling Bank

Client Solutions Consultant

Starling Bank

. Act as a bridge between global clients and Engine’s SaaS platform .

Posted 11/11/2026full-timeLondon • United KingdomMid-LevelSeniorWebsite

Core Competencies

Role fit
Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates expertise in client-facing roles within financial services, focusing on technology delivery and complex programme management. Capable of building relationships, understanding client challenges, and delivering scalable solutions through collaboration with cross-functional teams.

Highest-signal resume keywords
Client-Facing ExperienceProject ManagementSaaS DeliveryFinancial Services KnowledgeTechnical Communication

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills
Programme DeliveryTechnology DeliveryImplementation MethodologiesSoftware Architecture UnderstandingComplex Problem Solving
Soft Skills
Relationship BuildingCommunication SkillsSelf-MotivationProactive ApproachFacilitation Skills
Industry Keywords
FintechDigital PlatformsConsultingStakeholder ManagementOperational Handover

About the role

Key responsibilities & impact
  • Act as a bridge between global clients and Engine’s SaaS platform
  • Work with financial institutions to understand strategic challenges and solve complex problems through technology
  • Collaborate with Product, Engineering, solution architects, and internal stakeholders to design scalable client solutions
  • Guide implementations from initial discovery through go-live and operational handover
  • Own designated delivery workstreams and represent client priorities in planning and decision-making forums
  • Build trusted relationships across client organisations and understand their vision, challenges, and priorities
  • Coordinate end-to-end solution delivery with Engineering teams against programme timelines and milestones
  • Report workstream milestones, risks, and progress to internal and client stakeholders
  • Support transitions from delivery into business-as-usual operations and prepare Run teams for long-term success
  • Contribute to the growth of the Client Solutions function and refine delivery methodologies using implementation learnings

Requirements

What you’ll need
  • 3–4+ years of experience in client-facing roles, consulting, or at a technology company
  • Experience in financial services and technology delivery
  • Experience delivering complex programmes
  • Ability to rapidly understand client problems and present solutions in a structured and informative manner
  • Demonstrated experience in project management and product or technology delivery environments, ideally across SaaS, fintech, or modern digital platforms
  • Structured, methodical approach to ambiguous or complex challenges
  • Strong technical aptitude and curiosity about modern software architecture
  • Ability to build rapport and communicate technical concepts clearly to senior bank executives, consulting partners, and software engineers
  • Comfortable facilitating discovery sessions, scoping workshops, and collaborative working groups
  • Self-motivated, proactive, and comfortable operating autonomously in a fast-paced, scaling environment
  • Flexible and pragmatic approach to delivery across different client environments, methodologies, and project frameworks

Benefits

Comp & perks
  • 33 days holiday (including public holidays, which you can take when it works best for you)
  • An extra day’s holiday for your birthday
  • Annual leave is increased with length of service, and you can choose to buy or sell up to five extra days off
  • 16 hours paid volunteering time a year
  • Salary sacrifice, company enhanced pension scheme
  • Life insurance at 4x your salary & group income protection
  • Private Medical Insurance with VitalityHealth including mental health support and cancer care
  • Partner benefits include discounts with Waitrose, Mr&Mrs Smith and Peloton
  • Generous family-friendly policies
  • Incentives refer a friend scheme
  • Perkbox membership giving access to retail discounts, a wellness platform for physical and mental health, and weekly free and boosted perks
  • Access to initiatives like Cycle to Work, Salary Sacrificed Gym partnerships and Electric Vehicle (EV) leasing
  • Flexible working discussions