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Client Solutions Consultant
Starling Bank. Act as a bridge between global clients and Engine’s SaaS platform .
Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in client-facing roles within financial services, focusing on technology delivery and complex programme management. Capable of building relationships, understanding client challenges, and delivering scalable solutions through collaboration with cross-functional teams.
Highest-signal resume keywords
Client-Facing ExperienceProject ManagementSaaS DeliveryFinancial Services KnowledgeTechnical Communication
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Programme DeliveryTechnology DeliveryImplementation MethodologiesSoftware Architecture UnderstandingComplex Problem Solving
Soft Skills
Relationship BuildingCommunication SkillsSelf-MotivationProactive ApproachFacilitation Skills
Industry Keywords
FintechDigital PlatformsConsultingStakeholder ManagementOperational Handover
About the role
Key responsibilities & impact- Act as a bridge between global clients and Engine’s SaaS platform
- Work with financial institutions to understand strategic challenges and solve complex problems through technology
- Collaborate with Product, Engineering, solution architects, and internal stakeholders to design scalable client solutions
- Guide implementations from initial discovery through go-live and operational handover
- Own designated delivery workstreams and represent client priorities in planning and decision-making forums
- Build trusted relationships across client organisations and understand their vision, challenges, and priorities
- Coordinate end-to-end solution delivery with Engineering teams against programme timelines and milestones
- Report workstream milestones, risks, and progress to internal and client stakeholders
- Support transitions from delivery into business-as-usual operations and prepare Run teams for long-term success
- Contribute to the growth of the Client Solutions function and refine delivery methodologies using implementation learnings
Requirements
What you’ll need- 3–4+ years of experience in client-facing roles, consulting, or at a technology company
- Experience in financial services and technology delivery
- Experience delivering complex programmes
- Ability to rapidly understand client problems and present solutions in a structured and informative manner
- Demonstrated experience in project management and product or technology delivery environments, ideally across SaaS, fintech, or modern digital platforms
- Structured, methodical approach to ambiguous or complex challenges
- Strong technical aptitude and curiosity about modern software architecture
- Ability to build rapport and communicate technical concepts clearly to senior bank executives, consulting partners, and software engineers
- Comfortable facilitating discovery sessions, scoping workshops, and collaborative working groups
- Self-motivated, proactive, and comfortable operating autonomously in a fast-paced, scaling environment
- Flexible and pragmatic approach to delivery across different client environments, methodologies, and project frameworks
Benefits
Comp & perks- 33 days holiday (including public holidays, which you can take when it works best for you)
- An extra day’s holiday for your birthday
- Annual leave is increased with length of service, and you can choose to buy or sell up to five extra days off
- 16 hours paid volunteering time a year
- Salary sacrifice, company enhanced pension scheme
- Life insurance at 4x your salary & group income protection
- Private Medical Insurance with VitalityHealth including mental health support and cancer care
- Partner benefits include discounts with Waitrose, Mr&Mrs Smith and Peloton
- Generous family-friendly policies
- Incentives refer a friend scheme
- Perkbox membership giving access to retail discounts, a wellness platform for physical and mental health, and weekly free and boosted perks
- Access to initiatives like Cycle to Work, Salary Sacrificed Gym partnerships and Electric Vehicle (EV) leasing
- Flexible working discussions