People Advisor

Starling Bank

. Deliver first-line advice, practical coaching, and guidance to employees and line managers across People services .

Posted 11/11/2026full-timeCardiff • United KingdomMid-LevelSeniorWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates expertise in managing employee relations, including handling grievances and disciplinary procedures while ensuring compliance with UK employment law. Skilled in facilitating conflict resolution and providing coaching to managers on sensitive employee matters.

Highest-signal resume keywords

UK Employment LawEmployee Relations CaseworkOccupational Health CoordinationDisciplinary Procedures ManagementFlexible Working Frameworks

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Grievance ManagementAbsence ManagementWorkplace InvestigationsReturn-To-Work InterventionsSickness Trigger Administration

Soft Skills

Interpersonal SkillsConflict De-EscalationCoachingDiscretionCollaboration

Industry Keywords

ACAS Best PracticesEquality ActFlexible Working RequestsDispute ResolutionPeople Services

About the role

Key responsibilities & impact

Deliver first-line advice, practical coaching, and guidance to employees and line managers across People services
Oversee multi-stranded employee inquiries
Serve as the primary point of contact for low-level employee relations casework
Conduct objective workplace investigations
Support disciplinary hearings
Manage grievances in alignment with ACAS best practices and statutory guidelines
Facilitate early and constructive dispute resolution
Coach managers and provide practical toolkits for informal issue resolution
Oversee end-to-end absence management
Monitor short- and long-term sickness trends
Guide managers through trigger-point reviews
Conduct structured return-to-work interventions
Coordinate Occupational Health referrals
Oversee Group Income Protection claims
Design tailored return-to-work and rehabilitation plans
Advise managers on workplace adjustments under the Equality Act
Manage statutory flexible working requests end-to-end
Assess operational viability with managers and deliver fair, consistent outcomes
Identify process bottlenecks and enhance People workflows with People Partners and Centres of Expertise

Requirements

What you’ll need

Demonstrable experience handling low-level disciplinary, grievance, and capability procedures
Solid grounding in UK employment law
Proven ability to de-escalate workplace conflict, guide informal resolutions, and coach line managers on sensitive employee conversations
Hands-on experience coordinating Occupational Health referrals
Experience administering sickness triggers
Experience managing reasonable adjustments or Group Income Protection cases
Clear understanding of UK statutory flexible working frameworks
Experience guiding managers through flexible working request reviews
Excellent interpersonal skills
High level of discretion
Ability to partner effectively across business units and specialised People teams

Benefits

Comp & perks

25 days holiday (plus take your public holiday allowance whenever works best for you)
An extra day’s holiday for your birthday
Annual leave is increased with length of service, and you can choose to buy or sell up to five extra days off
16 hours paid volunteering time a year
Salary sacrifice
Company enhanced pension scheme
Life insurance at 4x your salary
Private Medical Insurance with VitalityHealth including mental health support and cancer care
Partner benefits including discounts with Waitrose, Mr&Mrs Smith and Peloton
Generous family-friendly policies
Perkbox membership with retail discounts, a wellness platform for physical and mental health, and weekly free and boosted perks
Cycle to Work initiative
Salary Sacrificed Gym partnerships