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Senior Client Solutions Consultant – Engine
Starling Bank. Act as a bridge between global clients and Engine’s SaaS platform .
Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in client-facing roles within financial services, leveraging strong project management skills to deliver complex technology solutions. Capable of building trusted relationships and effectively communicating technical concepts to diverse stakeholders.
Highest-signal resume keywords
Client-Facing ExperienceProject ManagementSaaS DeliveryFinancial Services KnowledgeTechnical Aptitude
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Technology DeliveryComplex Programme DeliverySolution DesignImplementation MethodologiesSoftware Architecture Understanding
Soft Skills
Adaptable CommunicationInquisitive MindsetRelationship BuildingProactive ApproachFacilitation Skills
Industry Keywords
FintechDigital PlatformsClient SolutionsOperational HandoverStakeholder Management
About the role
Key responsibilities & impact- Act as a bridge between global clients and Engine’s SaaS platform
- Work with financial institutions to identify strategic challenges and address complex hurdles through technology
- Collaborate with Product and Engineering teams to design and implement robust solutions tailored to client needs
- Guide implementations from initial discovery through go-live and operational handover
- Own delivery of multiple complex workstreams
- Represent client priorities and operational needs in internal planning and decision-making forums
- Build trusted relationships across client organisations
- Understand clients’ vision, challenges, and strategic priorities
- Apply knowledge of the Engine product suite
- Collaborate with product teams and solution architects on scalable solutions
- Coordinate end-to-end solution delivery with Engineering teams according to programme timelines and milestones
- Report workstream milestones, risks, and progress to internal and client stakeholders
- Support transitions from delivery into business-as-usual operations
- Share client context with Run teams for long-term operational success
- Contribute to the growth and maturity of the Client Solutions function
- Share implementation learnings to refine and establish delivery methodologies
Requirements
What you’ll need- Experience (5-7 plus years) in client-facing roles, consulting, or at a technology company
- Experience in financial services and technology delivery
- Experience delivering complex programmes
- Ability to rapidly understand client problems and present solutions in a structured and informative manner
- Demonstrated experience in project management and product or technology delivery environments
- Ideally experience across SaaS, fintech, or modern digital platforms
- Structured, methodical approach to ambiguous or complex challenges
- Inquisitive mindset and appreciation for system functionality details
- Strong technical aptitude and curiosity about modern software architecture
- Ability to understand how technical components combine to create customer propositions
- Adaptable communication skills and ability to build rapport
- Ability to clearly convey technical concepts to senior bank executives, consulting partners, and software engineers
- Comfortable facilitating discovery sessions, scoping workshops, and collaborative working groups
- Self-motivated, proactive, and comfortable operating autonomously in a fast-paced, scaling environment
- Flexible and pragmatic approach to delivery across different client environments, methodologies, and project frameworks
Benefits
Comp & perks- 33 days holiday (including public holidays, which you can take when it works best for you)
- An extra day’s holiday for your birthday
- Annual leave is increased with length of service
- Option to buy or sell up to five extra days off
- 16 hours paid volunteering time a year
- Salary sacrifice
- Company enhanced pension scheme
- Life insurance at 4x your salary
- Group income protection
- Private Medical Insurance with VitalityHealth
- Mental health support and cancer care
- Partner benefits with discounts at Waitrose, Mr&Mrs Smith and Peloton
- Generous family-friendly policies
- Incentives refer a friend scheme
- Perkbox membership with retail discounts, a wellness platform for physical and mental health, and weekly free and boosted perks
- Cycle to Work initiative
- Salary Sacrificed Gym partnerships
- Electric Vehicle (EV) leasing
- Flexible working requests considered
- Diversity and inclusion initiatives