Senior Compliance Officer – 12 month FTC

Starling Bank

. Provide product-specific regulatory compliance and conduct advice, guidance and support to first-line-of-defence business teams .

Posted 10/15/2026contractLondon • United KingdomSeniorWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in regulatory compliance within financial services, with a strong focus on Conduct Risk, Consumer Duty, and relevant laws such as BCOBs and PSD2. Proven ability to build relationships, provide oversight, and support compliance frameworks while effectively communicating with senior management.

Highest-signal resume keywords

Regulatory Compliance ExpertiseConduct Risk ManagementFinancial Services KnowledgeAnalytical Problem-SolvingRelationship-Building Skills

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Regulatory ComplianceConduct RiskFinancial Promotions ApprovalManagement Responsibilities Map MaintenanceSMF Applications SubmissionCompliance Framework DevelopmentAnalytical SkillsDecision-MakingPlanning and PrioritizationProblem-Solving

Soft Skills

Excellent CommunicationRelationship-BuildingInfluencing SkillsProactive OwnershipResilience

Industry Keywords

Consumer DutySMCROutsourcingVulnerable CustomersComplaints ManagementConflicts of InterestBCOBsCONCLSBPSD2

About the role

Key responsibilities & impact

Provide product-specific regulatory compliance and conduct advice, guidance and support to first-line-of-defence business teams
Provide independent challenge and oversight to operational teams
Advise on current and future products, services and activities across the Bank
Advise on Consumer Duty, conduct risk, SMCR, outsourcing, product governance, vulnerable customers, complaints and conflicts of interest
Build strong relationships with first-line-of-defence teams
Support development and implementation of conduct risk and compliance frameworks and policies
Support the Compliance Team’s monthly reporting packs
Approve and sign off financial promotions and marketing across the Bank’s products and services
Oversee submission of SMF applications to regulators
Maintain an accurate and up-to-date Management Responsibilities Map

Requirements

What you’ll need

Deep working knowledge of relevant laws, regulations, and industry best practices related to compliance and financial services, including BCOBs, CONC, LSB, PSD2, SYSC and MCOBs (advantageous)
Excellent written and verbal communication, relationship-building and influencing skills
Ability to communicate effectively with senior management and committees
Proven analytical and problem-solving skills
Ability to understand and interpret business knowledge
Detailed knowledge and experience identifying key Conduct and Compliance risks
Sound judgement and decision-making, planning and prioritisation skills
Ability to see issues through to resolution
Proactive ownership and oversight of emerging and existing compliance and conduct issues and risks
Naturally curious and inquisitive approach, proactively questioning the status quo where appropriate
Resilience and willingness to have difficult conversations
Willingness to share knowledge and collaborate across all product lines and with all team members

Benefits

Comp & perks

25 days holiday (plus take your public holiday allowance whenever works best for you)
An extra day’s holiday for your birthday
Annual leave is increased with length of service, and you can choose to buy or sell up to five extra days off
16 hours paid volunteering time a year
Salary sacrifice
Company enhanced pension scheme
Life insurance at 4x your salary
Private Medical Insurance with VitalityHealth including mental health support and cancer care
Partner benefits including discounts with Waitrose, Mr&Mrs Smith and Peloton
Generous family-friendly policies
Perkbox membership with retail discounts, a wellness platform for physical and mental health, and weekly free and boosted perks
Access to Cycle to Work and Salary Sacrificed Gym partnerships
Flexible working requests open to discussion
Equal opportunity and diversity & inclusion initiatives