Team Operations Assistant

Starling Bank

. Support the Business Development team and wider sales team in winning new business .

Posted 11/10/2026full-timeLondon • United KingdomJuniorMid-LevelWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in sales operations and bid management, with a strong focus on HubSpot utilization and effective communication. Capable of coordinating cross-functional teams and managing administrative systems to support sales processes and lead generation.

Highest-signal resume keywords

Sales Operations ExperienceHubSpot ProficiencyBid Management SkillsVerbal And Written Communication SkillsTime Management Skills

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Sales ProcessesBid FormattingData HygieneLead GenerationSales Bids ManagementRFI And RFP CompletionAdministrative Systems ProficiencySales Document PreparationClient Data ManagementSales Resource Prioritization

Soft Skills

Effective Team PlayerSelf-ManagementAttention To DetailAbility To Work Under Pressure

Tools & Technologies

HubSpotSlackMicrosoft TeamsTeam DrivesAsset Libraries

Certifications & Qualifications

HubSpot Academy Certification

Industry Keywords

SaaSSoftware FirmSales CollateralSales Team SupportRegional Sales Meetings

About the role

Key responsibilities & impact

Support the Business Development team and wider sales team in winning new business
Coordinate with business functions on formatting sales bids and collateral
Help manage HubSpot across a global team
Support high-priority outcomes from the new sales process
Manage day-to-day operations across HubSpot and internal communication channels
Work alongside the sales team to complete RFI, RFP and general bids
Manage NDAs and other front-of-funnel work supporting lead generation and new opportunities
Assist with prioritising sales-facing resources globally in relation to bid management
Set up internal tools for commercial bids, including Slack/Teams channels, team drives, asset libraries and confidential client data management
Assist with bids and formatting key sales documents
Run agendas and minutes of regional sales meetings and follow up on actions
Work with the reporting team on HubSpot data hygiene and internal sales processes and approval structures
Direct team onboarding, including tech access, equipment and welcome guides
Coordinate schedules, diaries and calendars for regional managers and the wider team
Support workshops, discoveries, team offsites, client events, logistics and group travel
Report into the EMEA Regional Director

Requirements

What you’ll need

Exceptional verbal and written communication skills
Effective team player with the ability to step into sales situations under pressure
An eye for quality with the ability to quickly identify gaps and own them
Effective self-management and time-management skills
Deep experience of sales operations and systems
Preference for HubSpot Academy skillsets
2–3 years of experience in sales processes and supporting teams on end-to-end sales bids in a SaaS or software firm
Proficiency utilising common administrative systems

Benefits

Comp & perks

33 days holiday (including public holidays, which you can take when it works best for you)
An extra day’s holiday for your birthday
Annual leave is increased with length of service, and you can choose to buy or sell up to five extra days off
16 hours paid volunteering time a year
Salary sacrifice
Company enhanced pension scheme
Life insurance at 4x your salary
Group income protection
Private Medical Insurance with VitalityHealth including mental health support and cancer care
Partner benefits including discounts with Waitrose, Mr&Mrs Smith and Peloton
Generous family-friendly policies
Incentives refer a friend scheme
Perkbox membership giving access to retail discounts, a wellness platform for physical and mental health, and weekly free and boosted perks
Access to Cycle to Work
Salary Sacrificed Gym partnerships
Electric Vehicle (EV) leasing
Flexible working requests open for discussion