Account Manager

StarRez, Inc.

. Serve as a trusted partner to StarRez customers in higher education and residential communities .

Posted 10/6/2026full-timeRemote • United StatesMid-LevelSenior💰 $70,000 per yearWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in driving account growth and managing the full sales cycle in higher education housing, leveraging strong relationship-building and negotiation skills to align solutions with customer needs.

Highest-signal resume keywords

5+ Years Experience In Higher Education Housing LeadershipRevenue-Generating Role ExperienceStarRez Software UtilizationSalesforce ProficiencyCross-Functional Collaboration

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Outbound ProspectingFull Sales Cycle ManagementProposal DevelopmentContract NegotiationRFP/RFI Response Management

Soft Skills

Relationship BuildingStakeholder InfluenceNegotiation Skills

Tools & Technologies

SalesforceGong

Certifications & Qualifications

Bachelor's Degree

Industry Keywords

Higher EducationResidential CommunitiesCustomer SuccessAccount GrowthIndustry Trends

About the role

Key responsibilities & impact

Serve as a trusted partner to StarRez customers in higher education and residential communities
Drive account growth by identifying upsell opportunities, managing pipeline, and achieving revenue goals
Lead the full sales cycle from outbound prospecting and customized product demonstrations through proposals, contract negotiation, and deal closure
Build long-term customer relationships and align StarRez solutions with customer needs
Collaborate with Product, Professional Services, Marketing, and Finance teams
Scope solutions, manage licensing and invoicing, and support RFP/RFI responses
Share customer insights to influence product evolution, go-to-market strategy, and community engagement
Maintain customer interaction, deal-stage, and forecast records using Salesforce, Gong, and related sales tools
Support post-sale handoffs, adoption, and ongoing customer success opportunities
Report to the Manager, Sales

Requirements

What you’ll need

5+ years of experience in a higher education housing leadership role
Experience utilizing StarRez or similar software to improve operations
Bachelor’s degree (preferred)
Proven success in a revenue-generating or quota-carrying role, including outbound prospecting and full sales cycle management (preferred)
Strong understanding of industry trends, competitive landscape, and evolving customer needs (preferred)
Ability to translate industry knowledge into strategic solution positioning (preferred)
Ability to build trusted relationships, influence stakeholders at all levels, and negotiate agreements (preferred)
Experience partnering cross-functionally to design and deliver customer solutions (preferred)
Ability to work remotely in the US, with strong preference for candidates in Central or Eastern Time Zones
Ability to travel approximately 50%

Benefits

Comp & perks

Full benefits including health care
Paid time off
Life insurance
401k plan with company match for eligible team members
Learning and development opportunities
Supportive team environment
Opportunity to work with a caring, high-performing, and passionate team