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Child Support Case Processing Analyst
State of Florida. Perform customer support for child support cases on the IDN / Medical / Insufficiency Resolution Team .
Posted 10/13/2026full-timeLargo • Florida • United StatesJuniorMid-Level💰 $38,760 - $45,004 per yearWebsite
Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates strong analytical skills in researching and resolving case issues while effectively communicating with customers and partners. Proficient in processing information and making informed decisions based on case data.
Highest-signal resume keywords
Customer SupportResearch And AnalysisInformation ProcessingCommunication SkillsDecision Making
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Information ProcessingResearchData AnalysisCase Resolution
Soft Skills
Customer InteractionCoordination
Certifications & Qualifications
National Level-2 Criminal Background Check
Industry Keywords
Child Support CasesLegal ServicesInternal And External Partners
About the role
Key responsibilities & impact- Perform customer support for child support cases on the IDN / Medical / Insufficiency Resolution Team
- Initiate and respond to requests
- Coordinate with internal and external partners
- Research and resolve case issues
- Gather information and analyze case data to determine next steps
- Assist customers
- Interact with legal services providers, other states, employers, and other business partners
- Make decisions based on case information and provided documentation
Requirements
What you’ll need- Two years of experience processing information using a computer system
- Two years of experience conducting research and analyzing information to make decisions
- Two years of experience communicating with others to gather information
- Relevant education may substitute for the required experience
- Must complete an online skills assessment and achieve a score of at least 70% to be considered for an interview
- Must undergo a National Level-2 criminal background check and provide fingerprints
- Candidates requiring H-1B visa sponsorship will not be considered
- STEM OPT candidates must possess a qualifying STEM degree directly related to the duties
- Male candidates born on or after October 1, 1962, must meet Selective Services registration or exemption requirements
- Eligible veterans must provide required Veterans’ Preference documentation
Benefits
Comp & perks- career training
- tuition waivers
- paid vacations
- health insurance
- life insurance
- paid sick and personal leave
- 10 paid holidays annually
- retirement savings
- vision and dental insurance
- part-time telework after required training and proficiency
- Veterans’ Preference for eligible candidates
- reasonable accommodation for candidates with disabilities