Child Support Case Processing Analyst

State of Florida

. Initiate and respond to requests for child support cases .

Posted 11/6/2026full-timeTampa • Florida • United StatesJuniorMid-Level💰 $38,760 - $45,004 per yearWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in processing information and conducting research to resolve child support cases, while effectively communicating with various stakeholders. Proficient in analyzing case data to make informed decisions and assist customers in navigating legal processes.

Highest-signal resume keywords

Information ProcessingResearch And AnalysisCustomer CommunicationDecision MakingCase Coordination

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Data AnalysisCase ManagementInformation GatheringDocumentation ReviewComputer System Proficiency

Soft Skills

Interpersonal CommunicationProblem SolvingCollaboration

Certifications & Qualifications

National Level-2 Criminal Background Check

Industry Keywords

Child SupportLegal ServicesFlorida Drug-Free WorkplaceSelective Services Registration

About the role

Key responsibilities & impact

Initiate and respond to requests for child support cases
Coordinate with internal and external partners
Research and resolve case issues
Gather information and analyze case data to determine next steps
Assist customers
Interact with legal services providers, other states, employers, and other business partners
Make decisions based on case information and provided documentation

Requirements

What you’ll need

Two years of experience processing information using a computer system
Two years of experience conducting research and analyzing information to make decisions
Two years of experience communicating with others to gather information
Relevant education may substitute for the required experience
Must complete an online skills assessment and achieve a score of at least 70% to be considered for an interview
Required to undergo a National Level-2 criminal background check and provide fingerprints
Candidates requiring H-1B visa sponsorship will not be considered
STEM OPT candidates must possess a qualifying STEM degree directly related to the position
Male candidates born on or after October 1, 1962, must be registered with the Selective Services System or have a Letter of Registration Exemption
State of Florida drug-free workplace requirements apply

Benefits

Comp & perks

Career training
Tuition waivers
Paid vacations
Health insurance
Life insurance
Paid sick and personal leave
10 paid holidays annually
Retirement savings
Vision and dental insurance
Veterans’ Preference for eligible candidates
Reasonable accommodation for candidates with disabilities