Child Support Case Processing Analyst

State of Florida

. Perform customer support for child support cases .

Posted 10/9/2026full-timeLargo • Florida • United StatesJuniorMid-Level💰 $38,760 - $45,004 per yearWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates expertise in customer support for child support cases, including research, analysis, and decision-making based on case data. Proficient in coordinating with various stakeholders and preparing for court proceedings.

Highest-signal resume keywords

Customer Support ExperienceResearch And Analysis SkillsCourt PreparationInformation ProcessingCommunication Skills

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Information ProcessingResearch And AnalysisDecision MakingData GatheringCase Issue Resolution

Soft Skills

Interpersonal SkillsCoordination SkillsProblem-Solving Skills

Certifications & Qualifications

National Level-2 Criminal Background Check

Industry Keywords

Child Support CasesLegal ServicesCourt AttendanceStakeholder Coordination

About the role

Key responsibilities & impact

Perform customer support for child support cases
Attend Court for child support cases
Initiate and respond to requests
Coordinate with internal and external partners
Research and resolve case issues
Gather information and analyze case data to determine next steps
Assist customers
Prepare for Court
Interact with legal services providers, other states, employers, and other business partners
Make decisions based on case information and provided documentation
Travel routinely for court attendance

Requirements

What you’ll need

Two years of experience processing information using a computer system
Two years of experience conducting research and analyzing information to make decisions
Two years of experience communicating with others to gather information
Relevant education may substitute for the required experience
Must complete an online skills assessment and achieve a score of at least 70% to be considered for an interview
Must undergo a National Level-2 criminal background check and provide fingerprints
Candidates requiring H-1B visa sponsorship will not be considered
Candidates requiring STEM OPT must possess a qualifying STEM degree directly related to the position
Male candidates born on or after October 1, 1962, must meet Selective Services registration requirements unless exempt
Veterans’ Preference candidates must provide required supporting documentation

Benefits

Comp & perks

Career training
Tuition waivers
Paid vacations
Health insurance
Life insurance
Paid sick and personal leave
10 paid holidays annually
Retirement savings
Vision insurance
Dental insurance
Veterans’ Preference for eligible candidates
Potential part-time telework after required training and acceptable proficiency