Computer Systems Analyst IV – Florida Palm Business Analyst

State of Florida

. Assist with execution of the Department of Financial Services’ responsibilities for the Florida PALM Project .

Posted 10/2/2026full-timeTallahassee • Florida • United StatesMid-LevelSenior💰 $80,000 - $100,000 per yearWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in financial management processes and business analysis, with a strong focus on the Florida PALM Project. Capable of leading functional design, testing, and documentation while collaborating effectively with stakeholders and state agencies.

Highest-signal resume keywords

Financial Management SystemsBusiness AnalysisRequirements GatheringFlorida PALM ProjectSystem Testing

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

AccountingFinanceInformation TechnologyBusiness Process DocumentationData AnalysisSystem Development Life CycleFunctional Design DocumentsTest Scripts DevelopmentConfiguration ChangesProduction Support Processes

Soft Skills

CommunicationRelationship BuildingCritical ThinkingCoordinationActive Learning

Industry Keywords

State Financial Management ProcessesUATERP EnvironmentStakeholder EngagementRegulatory Changes

Tech Stack

Tools & technologies

ERP

About the role

Key responsibilities & impact

Assist with execution of the Department of Financial Services’ responsibilities for the Florida PALM Project
Serve as a state subject matter expert in one or more financial process areas
Establish priorities and due dates with supervisors and leadership; track work items and deadlines
Prepare presentation materials and lead meetings with state agencies and stakeholders
Review statutes, rules, and regulatory changes to determine impacts to the Florida PALM solution
Serve as a functional expert in accounting and financial management functions
Collaborate with Florida PALM team members, DFS business owners, state agency business owners, enterprise business owners, and stakeholders on functional designs and configurations
Consult with subject matter experts, business users, and stakeholders; research statewide problems and recommend solutions
Identify, develop, and update production support processes
Create, manage, triage, and resolve tickets throughout the system development life cycle
Troubleshoot and analyze Florida PALM problems and lead corrective actions to resolution
Coordinate production changes, enhancements, bug fixes, and configuration changes
Analyze enhancement requests and recommend appropriate actions
Develop functional design documents and application development document changes
Conduct in-depth analysis and documentation for configuration changes and existing configuration issues
Develop and execute test scripts for assigned system modules
Lead functional reviews for design, testing, and related activities
Complete approved system configuration changes
Develop and update Florida PALM Knowledge Center articles
Assist agencies and enterprise partners with business process change impacts and training
Identify risks, issues, and design requirements for assigned system modules

Requirements

What you’ll need

Four (4) years of experience in Accounting, Finance, Information Technology, Management Information Systems, Computer Science or related field
A post-secondary degree in those fields may substitute for the required experience on a year-for-year basis
Two (2) years of experience performing business analysis functions, including working with subject matter experts, business users, or stakeholders to gather information, document expectations, and achieve the desired outcome
Ability and willingness to work onsite at the Project Site in Tallahassee, FL 100% of the time
Experience developing business process documentation to support production processes
Experience analyzing system and business process issues, identifying root causes, and resolving
Experience in requirements gathering, data analysis, design, development, testing and/or implementation of financial management systems
Experience working in team environments
Experience supporting system testing, UAT, or process improvement initiatives in an ERP environment
Experience with the Florida PALM Project assisting an agency or other entity with transition to Florida PALM and remediation of related systems
Four (4) years of experience in accounting or management of State financial management processes
Knowledge of systems evaluation, key-cause identification, information gathering and organization, critical thinking, upstream/downstream consequences, relationship building, communication, active learning, coordination, and computer/tools
Security background check, including fingerprint, as a condition of employment

Benefits

Comp & perks

Professional growth and development through training opportunities and knowledge sharing
Transferable skills development in technology, project management, and change management
Monthly pay cycle
Employee benefits may be affected by Florida Retirement System re-employment rules
Reasonable accommodation under the Americans with Disabilities Act
Drug-Free workplace