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Court Operations Manager
State of Florida. Provide research-based insights and operational support to advance court projects, enhance staff development, and improve organizational effectiveness .
Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in training development and implementation, with a strong focus on organizational effectiveness and staff development within the court system. Proficient in research, data analysis, and project management to support operational decisions and enhance training programs.
Highest-signal resume keywords
Training DevelopmentData AnalysisProject ManagementCourt System KnowledgeSupervisory Experience
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
ResearchData AnalysisTraining DevelopmentContract DevelopmentPerformance Metrics EvaluationOrganizational EffectivenessE-Learning DevelopmentPolicy InterpretationAdministrative Record ManagementEvent Coordination
Soft Skills
CommunicationDiscretionCollaborationOrganizational SkillsProblem-Solving
Tools & Technologies
Microsoft OfficeWordExcelPowerPoint
Certifications & Qualifications
Continuing Education Accreditation
Industry Keywords
Florida Court SystemCriminologySocial SciencesPublic AdministrationOrganizational Development
About the role
Key responsibilities & impact- Provide research-based insights and operational support to advance court projects, enhance staff development, and improve organizational effectiveness
- Plan, implement and manage trainings and professional development opportunities for court personnel
- Develop, deliver and coordinate new employee onboarding, role-specific, system, process-change and ongoing professional development training
- Identify training needs, develop learning solutions and keep training current as organizational needs evolve
- Gather and analyze data to inform operational decisions and evaluate work efficiencies
- Evaluate performance metrics and outcome measures to ensure data relevance
- Research and write operations reports and establish training objectives with the management team
- Collect, maintain and coordinate storage of administrative records according to records retention policies
- Manage and coordinate outreach events, milestone recognitions and special projects
- Maintain and organize employee training records and training resources
- Support the Resource Development Department Director with event coordination and recognition
- Contribute to the Administrative Office of the Court newsletter and other publications
- Serve as a liaison and resource with other departments and stakeholders
- Help implement policies and procedures
Requirements
What you’ll need- Bachelor’s degree in criminology, social sciences, education, public administration or organizational development
- Five years of related experience, including two years in a supervisory capacity or managerial capacity
- Additional relevant experience may substitute for the recommended educational level on a year-for-year basis
- A Master’s degree in an area cited above may substitute for two years of the recommended non-management experience
- Skilled in Microsoft Office products, including Word, Excel and PowerPoint
- Knowledge of project management techniques
- Knowledge of the structure and operations of the Florida Court System
- Ability to conduct research and analysis and draft memoranda and reports
- Ability to organize complex data and information
- Ability to develop contracts
- Ability to develop in-person and e-learning training objectives and presentations targeted towards adult learners
- Ability to interpret, explain and apply rules, policies and procedures
- Ability to exercise discretion in handling sensitive information
- Ability to research and apply for Continuing Education Accreditation
- Applicants will be subject to a criminal background check
- Proof of education: A copy of diploma/certificate
Benefits
Comp & perks- Paid vacation, sick leave and holidays
- Comprehensive health insurance and life insurance with accidental death and dismemberment benefits
- Supplemental dental, vision, life, disability and hospitalization insurance
- Promotional opportunities
- Tuition-free college courses
- Florida Retirement System (FRS) eligibility
- 457 Tax Deferred Retirement Plan